Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Introduction to Team
The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our customer-first mindset focuses on developing products that encourage loyalty and repeat business from our travelers and partners. We partner closely with teams across Expedia Group to achieve growth and results for our customers and company.
The Language Experience Manager - Brazil is part of our Globalization team which drives international growth by adapting our products, brands, and services to deliver exceptional experiences for travelers and partners worldwide.
We’re seeking an experienced Localization Experience Manager to lead our Globalization strategy in Brazil, focusing on Expedia Group’s products and localized content. This role is based in our São Paulo office, and collaborates closely with regional, global, and external teams to help all Expedia Group brands operate with a truly global approach.
In This Role, You Will
- Implement a strategic approach to language management at scale and be a trusted expert who understands the specific needs of the target market(s).
- Collaborates with stakeholders and delivers the most engaging local experience.
- Develop and implement a comprehensive language strategy to enhance local user experience.
- Define linguistic and cultural standards and quality expectations across brands and languages.
- Build compelling business cases to support localization initiatives.
- Analyze market and language data to identify opportunities and drive improvements.
- Foster strong relationships with stakeholders to understand business context and improve localization outcomes.
- Provide expert linguistic and cultural guidance for assigned languages/markets.
- Identify opportunities for automation and process simplification (e.g., MT, GenAI).
- Collaborate with other Localization Experience Managers to assess opportunities globally.
- Support global initiatives such as quality evaluations, audits, competitor analysis, and GenAI implementations.
- Ensure high localization quality across Expedia Group branded products.
- Leverage product knowledge and market insights to meet customer needs.
Experience And Qualifications
- 5+ years of relevant experience with a Bachelor's degree, or 3+ years with a Master’s degree.
- Background in Translation, Linguistics, Computational Linguistics, or equivalent experience.
- Strong understanding of localization processes, tools (CMS, MT, LLMs), and internationalization challenges.
- Proven program management, analytical skills, and business acumen.
- Deep knowledge of the Brazilian market, including linguistic and cultural nuances.
- Experience with translation tools, automation platforms, and quality evaluation systems.
- Ability to present and communicate effectively across diverse audiences.
- Familiarity with emerging trends in technology, prompt writing, and quality management.
- Experience working in global, distributed teams.
- Fluency in English; proficiency in an additional language is a plus.
- Excellent collaboration and stakeholder engagement skills.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
