Department:

11604 Advocate Aurora Health Corporate - Language Services

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

Schedule Details/Additional Information:

Mon-Fri, 1st shift, 40-hour week. With notice, shift may change to fulfill department needs. Hybrid model: on-site covering in-person appointments and/or video and remote video work from home. Must have transportation to cover system on-site needs. On-site coverage area: 30-mile radius from home. Must have adequate remote workspace and internet access at home. Must cover two 8-hour Advocate Health observed holiday shifts per annual rotation.

Major Responsibilities:

Provides interpretation for patients and their providers in a manner that promotes confidentiality and at a professional distance within the particular cultural context in all clinical and diagnostic settings for physicians, nurses, pharmacists, and therapists.
Encourages direct communication between patient and health care team to build rapport and provides assurance that the listener understands the message.
Facilitates follow up appointments, assists with appropriate referrals, transportation issues and bill processes.
Reviews all translation (written) projects for designated language for patient education materials.
Adheres to all federal, state and local laws and regulations governing the practice of medical interpreting in healthcare. Assists with Americans with Disabilities Act compliance as needed.
Functions in a collaborative relationship with Social Services, Behavioral Health, financial counseling and chaplaincy, including advanced directives, psychiatric evaluation and issues of homelessness, domestic violence and Alcohol and Other Drug Abuse (AODA).
Documents daily work activity certification on official departmental logs and charts interpretation in patient medical records.
Assists with technology needs for the deaf and hard of hearing patients.
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

Sign Language Interpreter license issued by the Wisconsin Department of Health Services (DHH), and
A valid drivers license issued by the Division of Motor Vehicles, or
Driver license issued by the state of Illinois.

Education Required:

Advanced training beyond High School that includes the completion of an accredited or approved program in Medical Interpreter or related field.

Experience Required:

Typically requires 1 year of experience in using American Sign Language in a medical setting.

Knowledge, Skills & Abilities Required:

Must be bilingual in spoken English and American Sign Language.
Must possess demonstrable, advance/professional experience using and understanding medical terminology, including anatomy, diagnostic process, and treatment and prevention models.
Must be able to use American Sign language and command of medical terminology to interpret in all clinical and diagnostic settings for patients, physicians, nurses, pharmacists, and therapists.
Must possess an understanding and sensitivity of the cultural identity of deaf and hard of hearing patients. Must also understand the need for confidentiality, and the cultural aspects of the medical environment.
Basic computer proficiency.
Ability to work in a team environment.
Ability to utilize video interpreting techniques.
Ability to travel between sites.

Physical Requirements and Working Conditions:

May be exposed to blood and body fluids; therefore, personal protective equipment must be worn as necessary.
Position requires travel. May be exposed to road and weather hazards.
Operates all equipment necessary to perform the job.
Must have functional speech, vision, touch and hearing.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Pay Range

$34.90 - $52.35

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Benefits and more

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

581 Advocate Aurora Health, Inc.

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