Date: Oct 15, 2024

Location: US

At Bluebeam, we empower people to advance the way the world is built. We create smart software solutions that make construction sites more efficient, connected and safe and improve the lives of design and construction professionals everywhere.

The Certifications Program Manager oversees all company customer and end-user software certifications.

This position is responsible for setting program direction based on company and end-user need, prioritizing content creation/improvements, and running projects to execute those improvements.

About the Role:

Defining and executing certification program strategy in line with business/customer needs
Conducting market research to determine customer and end-user needs
Generating certification program direction and continuously improving offerings
Collaborating with Learning Experience Designers and creatives to build superior software certifications at scale
Relationship-building with certified instructors
Leading localization efforts for all certifications
Collaborating with our marketing, channel, product, and sales teams to ensure directional alignment
Execute special projects to improve offerings

About You:

2+ years of SaaS experience
5+ years of program management/product management/software certification experience
Bachelor’s degree or equivalent experience
Deep understanding of, and experience with, SaaS certifications, customer training programs, onboarding, and the principles of customer success
Proficient with Learning Management Systems (Skilljar)
Proficient with exam platforms (Caveon, QuestionMark)
Understanding of adult learning principles
Proven hands-on program/product management skills
Consistently positive outlook, and a genuine interest in driving results and seeing customers be successful using Bluebeam products
Ability to simultaneously manage a variety of programs; excellent multi-tasking skills
Entrepreneurial spirit; self-driven approach
Software company experience
Strong analytical, collaboration, and project management skills
Ability to interpret data and make recommendations accordingly
Strong problem-solving skills and genuine attention to detail
Ability to develop effective working relationships across various groups and stakeholders
Excellent verbal and written communication skills

Extras:

Live training or teaching experience
Localization/globalization experience

What we offer:

People-focused, entrepreneurial culture with the backing of a stable, global, corporate entity – Nemetschek
Competitive compensation and benefits package
- 100% paid medical premiums for employees, 80% paid for dependents
- Fully vested 401K right from the day you start
- Generous PTO, including sick/mental health & volunteer days
- Free & unlimited access to BetterUp Care, a well-being platform
Work-life balance fostered through a culture of diversity, inclusion, and appreciation of individual lifestyle needs
Opportunity for continuous professional development
- Free & unlimited access to LinkedIn Learning
- Up to $5K annual education reimbursement (after 1 year tenure)

Below is our DEIBA (Diversity, Equity, Inclusion, Belonging, and Accessibility) mission statement:

Bluebeam is committed to building an inclusive environment in which everyone, regardless of background, has an opportunity to experience a deep sense of belonging. Each of our unique perspectives amplifies our collective power, and by encouraging diverse perspectives in an environment infused with mutual respect, we arrive at better solutions. And when we bring the best version of ourselves to work, we can make our best contributions to the global community of people who build our world.

About Bluebeam

The construction industry is adopting new technology at a feverish pace. Tablets and cell phones are replacing paper blueprints, drones are surveying jobsites in 3D, and cloud collaboration is changing the way teams work together. Bluebeam plays a crucial role in this transformation. The key to our success is a customer-focused approach to product development: we work with the industry to create solutions for the industry. Today, over 3 million people throughout the world use Bluebeam. In the US, we’re a critical partner for the majority of top AEC firms, and rapidly expanding our presence globally, with offices in Sweden, Germany and the UK.

Come design and build your future with us!

Bluebeam is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Base pay offered will depend upon qualifications and other operational considerations. Base pay is one part of Bluebeam’s Total Rewards program, which seeks to compensate and recognize employees for their work. Most sales positions are eligible for commission under the terms of an applicable commission plan, while most non-sales position are eligible for a bonus under the terms of an applicable bonus plan. Additionally, Bluebeam provides best in class benefits, with 100% employee covered health and welfare benefits and paid time off. Bluebeam is a growing company with many opportunities. If this role and/or pay range is not an exact fit, we still encourage you to apply.

The base pay range for this position is: $105,800 - $132,100

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Certifications Program Manager