About Convo Communications LLC

Convo Communications is a Deaf-owned, Deaf-operated, and FCC-certified company that strives to connect humans through universal communication solutions shaped by cultural experiences. We are seeking a like-minded and passionate individual to join our team as a Convo Video Interpreter.

Convo is an equal-opportunity employer, we welcome everyone to our team. Please let us know if you need accommodations during the application or interview process.

In your application, please feel free to note which pronouns you use.

At Convo, we redefine what it means to give back, we are all about elevating our community to new heights, and this is not possible without people who share the same passion for our culture and identity. If you feel we’re the place for you, then join us to make a difference!

About the role

As a Convo Interpreter, you will provide interpreting services to our diverse customer base. Convo Interpreters exemplify the ideals and ethics reflected in the Code of Professional Conduct, co-authored by the National Association of the Deaf and the Registry of Interpreters for the Deaf, as well as Convo’s Statement of Mission and Core Values. In doing so, you are responsible for the following

What you'll do

Demonstrate strict adherence to industry-wide and professional ethics at all times.
Maintain the confidentiality of information exchanged in an interpreting situation.
Observe Convo's internal policies and procedures at all times.
Contribute to the development and high morale of the company.
Maintain a friendly, professional appearance following internal guidelines.
Demonstrate a continuous commitment to professionalism, punctuality, and reliability.
Set up and use computer technology efficiently to communicate with team members as well as provide facilitation of video conference interpreting.

Interpreting Settings

Convo Interpreters will provide excellent ASL/English interpretation services professionally and competently within a variety of settings, registers, and formats, which may include but are not limited to:

Video Relay Services
Interpreter On-Demand Services
- On-Demand interpreting through video
- Potential for Multiple participants via video and any number of participants in the same room
Planned services (conferences and VRI)
- Potential for Multiple participants via video and any number of participants in the same room
Onsite meetings (when applicable)
Subject matter ranging from light daily assignments to highly complex business, education, medical, marketing, technology strategies, and solutions
Teaming with other interpreters
Wide range of topics and other unique settings

Qualifications

Two years (minimum) consecutive experience interpreting professionally as a Sign Language Interpreter
Demonstrate expressive and receptive fluency with both American Sign Language and English
High level of adaptability for working with diverse populations, as well as leveraging various models of onsite, remote, and team interpreting
Strong and exemplary interpersonal skills in all settings
Openness to providing and receiving constructive feedback, support, and mentoring professionally and positively.
Have the experience, knowledge, and skills necessary to work in a solitary, fast-paced, environment.
Understanding of and willingness to keep up with video technology, trends, and issues
Ability and confidence to succeed both independently and in team settings
Basic knowledge of computer technology

Equipment & Network Requirements

Ethernet connection
Internet speeds must be at a minimum of 20 MBPS upload / 20 MBPS download
Dedicated space when interpreting Convo VRS (room with closed and locked door)

The pay range for this role is:
35 - 55 USD per hour(Remote)

Convo LLC

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