Job Description

As a Digital Coordinator, you will support the Digital Marketing Team in driving brand awareness and fostering incremental growth for COS, both online and in-store, across Japan

You will be responsible for all translation and copywriting for the COS brand across all customer touchpoints. This includes overseeing and implementing content localization for product descriptions, email campaigns, Line messaging, and the entire website. Your deep understanding of the Japanese fashion industry will guide you throughout the entire customer journey, from site navigation to the post-purchase experience.

You will report to Digital Experience Manager, Japan.

What you will do:

Collaborate within the Japan Digital Marketing team to ensure the content delivered in time across all customer touchpoints.
Responsible for translation/copy writing for the COS brand across all customer touchpoints: newsletters, social media (Instagram & LINE), website, product descriptions, SEO, printed collateral, digital advertising, stores, windows and event collateral.
Translation/copy writing creative copy for brand projects and initiatives, inspiring editorial copy and develops ideas that resonate to our target market.
Communicates brand stories effectively to the customer.
Co-work with Digital experience team, on product translation and localization.
Support on the customer service communication design and Omni communication.
Collaborate with the Global Translation Team on international projects, ensuring alignment with global content guidelines and direction. Review and revise copy based on internal feedback to maintain consistency and quality.
Assist SEO/DX/Customer service to increase engagement and reach on certain site pages, paid media and all customer touchpoints.

Qualifications

Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviors that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.

What You Need To Succeed

Previous experience in digital or retail fashion industry.
Excellent English and Japanese language skills, both verbal & written.
Excellent communicator and the ability to build relationships with key stakeholders.
Insightful and knowledgeable about Japanese fashion trends.
Highly organized individual, effective at coordinating with diverse stakeholders to ensure smooth collaboration and project success.

Additional Information

This is a temp contract position based at our COS Japan Office in Tokyo.

Benefits

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to this Tokyo based colleagues also receive

25% Staff Discount within H&M group
Commuting fee
Celebration of Long Service Award
HIP - H&M Incentive Program for Long service employee
Childcare / Family Care Leave
Health checkup
Wellness benefit (Benefit one)
Paid leave / Sick leave
Volunteer benefit
Opportunity to work with global environment

Inclusion & Diversity

At COS we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Ready to apply? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email.

Please note this position is offered on a local contract, therefore you should have the legal right to work in the Japan before applying. Other candidates are welcome to register their interest and we will keep you in mind for future opportunities.

We are looking forward to hearing from you!

COS

New Jobs

Digital Coordinator, Japan (Contract)