This full-time role will carry out the localization and translation of Crumbl’s training content for international Spanish-speaking franchises, starting with Mexico.

This position will contribute to the entire instructional design process, working with various experts and teams to ensure information and content in Crumbl’s training—from our Operations Manual to our recipes—are carefully localized to support Spanish-speaking international operations.

Duties And Responsibilities

Quickly become an expert in Crumbl training and track changes to international operations as they develop with other experts across the Crumbl Ops team
Use language and cultural expertise to assist in the localization of training, adjusting training content for culture, operations, and language differences
Evaluate and prioritize existing training content in need of translation
Translate US (English) training content into Spanish.
Proofread existing and auto-generated translations to ensure they are easy to understand and precisely communicate the intended information
Occasionally design training and communications specific to international or Spanish-language franchises
Advise on curriculum development, content strategy, and communications that will be utilized internationally
Help establish new cross-team workflows to continuously localize information quickly and accurately
Occasionally be on camera in training videos acting as an host, voiceover, extra, or baker

Qualifications

Excellent grammar, communication, and writing skills in both English and Spanish. Spanish as first-language preferred.
Demonstrated ability to accurately translate written materials from Spanish to English
Sensitivity to Spanish dialect nuances, culture differences, and international relationship dynamics
Ability to work with common word processing software (Microsoft Word, Google Docs) and quickly adapt to our proprietary internal technology
Comfortable to self-direct, prioritize, scope projects, and make decisions where necessary to get work done effectively
Bachelor’s degree English/Spanish or ATA certification are welcome, but not required
Prior experience in baking and/or franchise work environments is a bonus
Prior experience localizing information for international companies is also a bonus

Benefits & Perks

Medical, dental, and vision benefits
15 days PTO/year
10 paid holidays
Paid parental leave
Personal phone bill reimbursement
Gym reimbursement
Corporate DoorDash® DashPass membership
Regular company and team activities
401k with competitive matching contribution plan
Excellent opportunities for career growth
Work in a hyper-growth company

Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.

Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.

Crumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box!

Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.

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Localization Content Specialist (Spanish)