This position is located in the city of Lancaster.

"Multiple vacancies may exist"

Under the general supervision of Staff Service Manager I, the Support Services Assistant – Interpreter (SSA-I) performs a wide range of interpreting services to support the needs of deaf or hard of hearing employees.

American Sign Language interpreting for professional meetings, telephone calls, one-on-one meetings, other departmental employees, training sessions, departmental operations, inter-departmental meetings, conferences and public meetings or events. Travel may be required to assist with interpreting assignments outside of DOR’s home office.

May assist employees with miscellaneous work-related tasks. Obtain and utilize resource materials related to the field of interpreting to ensure skills maintenance and/or improvement necessary for the job.

You will find additional information about the job in the Duty Statement.

Working Conditions

As an SSA-I your work schedule is based upon the needs of the employee for whom you act as a reasonable accommodation. As an intermittent employee you may also be asked to report for work when another SSA-I is absent. SSA-I positions are always part time with a maximum of 1500 hours per calendar year allowed.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

SUPPORT SERVICES ASSISTANT (INTERPRETER)

Additional Documents

Job Application Package Checklist
Duty Statement

Position Details

Job Code #:

JC-488864

Position #(s):

813-410-9820-901

Working Title:

Support Services Assistant (Interpreter)

Classification:

SUPPORT SERVICES ASSISTANT (INTERPRETER)

$4,063.00 - $5,806.00

Effective July 1, 2025, state employees are subject to temporary salary reductions in exchange for Personal Leave Program (PLP) accruals. For additional information please visit https://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Multiple

Work Location:

Los Angeles County

Telework:

In Office

Job Type:

Permanent Intermittent - 1500 Hours

Department Information

If you are interested in becoming a part of a diverse and inclusive workforce where talent, experience, and expertise are valued, the Department of Rehabilitation (DOR) invites you to apply for this employment opportunity.

Join us in our Lancaster location within walking distance of a variety of restaurants and shops, and free parking. If you strive to make a difference, we invite you to seek a career with DOR!

DOR administers the largest vocational rehabilitation program in the country. We have a three-pronged mission to provide services and advocacy that assist people with disabilities to live independently, become employed and have equality in the communities in which they live and work. DOR provides consultation, counseling, and vocational rehabilitation, and works with community partners to assist the consumers we serve.

DOR is committed to recruiting and retaining a talented and skilled workforce that reflects the diversity of communities that exist in California and values fairness and inclusion. Diversity encompasses characteristics including, but not limited to, race, color, ethnicity, national origin, language, religion, age, disability, sexual orientation, gender, gender identity and expression, socioeconomic status, veteran status, criminal history, and family structures.

Our work at DOR is guided by the following core values:

We believe in the talent and potential of individuals with disabilities.
We invest in the future through creativity, ingenuity, and innovation.
We ensure our decisions and actions are informed by interested individuals and groups.
We pursue excellence through continuous improvement.
We preserve the public’s trust through compassionate and responsible provision of services.

VISION STATEMENT:

Employment, independence, and equality for all Californians with disabilities.

MISSION STATEMENT:

DOR works in partnership with consumers and other stakeholders to provide services and advocacy resulting in employment, independent living, and equality for individuals with disabilities.

People with disabilities are encouraged to apply.

Please visit our website to learn more about DOR and our mission.

Department Website: http://www.dor.ca.gov

Special Requirements

The position(s) require(s) fluency in the American Sign Language language. If the State of California does not have a current record documenting your fluency in this language, you will be required to successfully pass an approved language fluency test prior to being hired.

If mailing in an application, include JC#488864 on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the “Questions” tab of your CalCareer application template. Applicants who do not submit the required information may not be considered for this job.

Employment Application (STD.678):

It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered.

This position requires the applicant to be bilingual in ASL.

Application Instructions

Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: Until Filled

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Rehabilitation

N/A

Attn: Personnel: JC-488864

721 Capitol Mall

Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Rehabilitation

N/A

Personnel: JC-488864

721 Capitol Mall

Sacramento, CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is required and must be included.
Statement of Qualifications - A Statement of Qualifications (SOQ) is required for the hiring manager's review. Applications submitted without an SOQ may not be considered. Include the title, "Statement of Qualifications" at the top of the first page. Responses must be no more than two pages in length, single-sided, and in Arial 12-point font. Please number and address each item in the same order as listed below:
- Describe your work experience providing sign language interpretation in settings involving individuals with diverse communication needs, a situation where you adapted your interpreting style to meet the needs of the audience. What adjustments did you make and what was the outcome?
- Explain how you apply the NAD-RID Code of Professional Conduct in your work, particularly in situations involving confidentiality and impartiality.
- Describe a time when you had to interpret technical or unfamiliar terms. How did you ensure accuracy and clarity for all parties involved?

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Ability to communicate with all levels of internal and external contacts in a professional manner, and with integrity and respect;
Ability to help facilitate expeditious resolution of problems from in-person requests, incoming phone calls and emails;
Knowledge of DOR resources and processes, RAM, and federal and state Code of Regulations;
High level of organizational skills and office equipment and processes proficiency;
Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Visio
Knowledge of department's mission and goals;
Experience communicating with and providing information regarding DOR services to applicants and consumers

Benefits

There are many benefits to joining our team! We offer competitive pay, advancement opportunities, upward mobility, work-life-balance, and for many positions, flexible hours and remote work options. The State of California offers a competitive and comprehensive benefits package, subject to eligibility, such as:

Pension through CALPERS
Medical Benefits, including health, dental, and vision insurance
Medical benefits into retirement
Deferred Compensation options: 401k and 457b
Leave benefit options (Vacation/Sick or Annual Leave)
Paid Holidays
Group Legal Services
Life Insurance
ScholarShare (College Saving Account)
Pre-Tax Parking
Commute Program
School Loan forgiveness under the federal Public Service Loan Forgiveness Program
Death Benefits
Reimbursement Accounts (Medical and Childcare)
Disability Insurance Programs
Alternate Work Schedules
Employee Assistance Program
Employee Wellness Services

For the latest information on the attractive benefits offered by the state of California, explore the Health Benefits

Health Benefits Summary provided by CalHR

General State Employment Benefits and Protections

Click here to view more information about the outstanding benefits offered to State employees.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: http://www.dor.ca.gov

Hiring Unit Contact:
Phillip Loving
(424) 488-6623
Phillip.Loving@dor.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Office of Civil Rights
(916) 558-5850
Civil.Rights@dor.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination Information

To obtain list eligibility for the Support Services Assistant (Interpreter) position(s), you must first take the online exam.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Department of Rehabilitation

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SUPPORT SERVICES ASSISTANT (INTERPRETER)