Gartner is searching for a Senior Manager to work on Gartner’s global conferences. As Senior Manager, Production Experience & Marquee Content, you will be a team leader as well as lead multi-region planning, pre-production, and on-the-ground execution of multiple complex conference sessions and projects within Gartner’s Production Experience Center of Excellence. In this role, the Senior Manager will provide customer-centric project management services and overall support at the highest level possible for our clients and presenters. A successful candidate will thrive in a quick moving environment with keen attention-to-detail. Strong understanding of live conference planning and conference project management is essential. Understanding of the Audio Visual function within conferences is a plus. The ideal candidate must have strong organizational skills, ability to work across multiple teams and cultures, impeccable communication skills, and be energetically driven to meet the needs of various teams and stakeholders.

What You Will Do

Senior Project Management of Keynote and other Marquee Content Sessions:

Support the project management and localization for the delivery of Gartner’s highest level keynote sessions by partnering and collaborating with internal stakeholders in Conferences and Research & Advisory as well as external vendors across multiple Conference portfolios
Establish a deep understanding of Production Experience & Marquee Content initiatives, goals and objectives to be able to implement them in APAC, India & Japan which will allow them to operate in a more globally consistent manner to the best of our regional/cultural abilities
Create strong partnerships and communication with APAC, India & Japan logistics and program management teams
Support and contribute feedback on the creation of best practices to support live conference production planning processes, budget management and contingency planning
Partner with budget lead to continually analyze the overall health of our production budgets to be able to suggest in-region production upleveling where available
Own the APAC, Japan and India in-region vendor relationships by hosting kick offs, sharing key initiatives and conducting debriefs throughout the year
Schedule, lead and participate in pre-event and onsite global meetings, which may be out of standard operating hours at times
Prepare routine correspondence and forms, such as internal and external briefing documents, logistics arrangements, on-site expectations, script management instructions and others as needed
Coordinate pre-event and on-site logistics including rehearsal scheduling, rehearsal logistics, AV setups, crew catering, and other on-site activities as required
Work with portfolio lead to meticulously track and prepare versions of scripts and graphics for delivery at Conferences within region (APAC/Japan/India)
Manage and communicate with internal and external partners such as AV agencies, creative agencies, speaker/performance coaches, freelancers, writers, etc.
Effectively engage at every level of the organization and across multiple departments
Guide key stakeholders through the entire production process and become their trusted partner
Ensure the content produced meets the needs of the key stakeholders
Participate in and lead virtual and onsite rehearsals with key stakeholders, including C-Level management, which requires the ability to seamlessly partner and lead highly valuable relationships
Be highly skilled in handling multiple complex and concurrent projects
Thoroughly debrief and document completed conferences and projects while focusing on best practices for continuous growth and improvement
Support internal/corporate events periodically as the calendar permits
Oversee and manage both APAC & India region team members
Host weekly 1:1s to understand your team’s status and provide necessary support, guidance and leadership where needed

Project Management Of Production Assets

Support roll out and ensure accurate use of production projects, such as video assets, presentation graphics, scenic development, etc. in partnership with external partners and vendors
Lead in-region scenic development based on approved global scenic look
Understand and uphold Gartner’s brand with all assets created, which includes managing creative partners and vendors accordingly
Collaborate with internal/external partners and vendors on the production and proper use of localized visual assets
Communicate with stakeholders globally and confirm requirements for all onsite delivery assets including staging, scenic, graphics, audio, animation, and all creative media components

Budget And Timeline Management

Meticulously track the budget and expenses by collecting and reviewing vendor invoices
Propose areas for investment and communicate globally with internal and external partners on financial decisions
Create and manage production schedule and key milestones, while knowing how and when to flag and at-risk milestones

What Will Be Expected

High scores from clients on keynote sessions in each region
Flawless client experience – continual understanding of attendees’ key priorities and map back to those metrics
Build and maintain excellent working relationships – internally and externally
Achievement of financial objectives
Engagement and effective management of suppliers/global partners
Exceptional operational efficiency

What You Will Need

Bachelor’s degree or equivalent preferred
7+ Years Event Management experience, preference for AV/Production experience
Effective project management, budget, team and time management skills
End to end understanding of live conference production and creative content creation desirable
Collaborative with strong interpersonal and relationship building skills especially with senior level professionals, cross-functionally and with agency partners
Client focused - superior customer service skills
Global experience preferred - APAC and Japan specifically (India a plus)
Excellent communication and presentation skills
Strategic thinker, self-motivated, and solution oriented
Passionate, curious, creative and innovative
Willingness to travel globally - attend Gartner Conferences to lead operational requirements (roughly 6 – 10 on-site roles per year)

#ConferenceOperations

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work .

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com .

Job Requisition ID:92769

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Sr. Conference Manager, Production Experience and Marquee Content