PLEASE NOTE THAT THIS ROLE IS BASED IN CHICAGO (ON A HYBRID BASIS) OR IN SAN FRANCISCO (ON A REMOTE BASIS)

About Global Lingo

Global Lingo is a fast-growing, Top 100 language solutions provider, delivering high-impact multilingual services to leading L&D clients worldwide. From student workbook translations to e-learning modules and instructor-led training guides, we help clients reach broader audiences and create lasting impact by bridging cultural and language gaps.

We pride ourselves on being a caring, open, and inclusive company that values quality, agility, and service excellence. Our culture blends professionalism with a strong sense of community. We’re passionate about continuous personal and professional growth – for ourselves and our clients.

The Role

We are seeking an experienced and driven Senior Project Manager to join our eLearning localisation team. The role will be based on as hybrid basis in Chicago, or a fully remote basis in San Francisco. You will take ownership of key client accounts, primarily in Learning & Development, while also supporting projects across other sectors as required.

In this role, you will manage complex localisation projects from quote to delivery, ensuring operational efficiency, high-quality outcomes, and exceptional client service. You will mentor junior colleagues, contribute to process improvements, and act as a strategic partner to our clients.

Key Responsibilities

Project Management

Lead the end-to-end delivery of localisation projects across a wide range of learning and

training formats, including:

Instructor-led training guides and participant manuals

Student workbooks and reference materials

Lesson plans and teaching aids

E-learning modules (Articulate Storyline, Articulate Rise, Adapt)

Online training platforms (text, subtitles, UI strings)

Interactive multimedia (animations, simulations, quizzes)

Corporate training courses

Voice-over and subtitle translation for instructional videos

Learning management system (LMS) content

Assessments, quizzes, and certification tests

Oversee and coordinate file preparation in collaboration with

engineering teams.

Create and manage eLearning specific risk assessments, project scopes, timelines, and

budgets.

Ensure alignment with client expectations and internal quality standards.

Client Relationship Management

Act as the main point of contact for assigned accounts.

Develop a deep understanding of client workflows, business needs, and market-specific nuances.

Provide guidance on best practices, localisation strategies, and technical file handling,

specific to the Learning & Development space.

Technical & File Management

Coordinate the file preparation and localisation of InDesign and other Adobe suite

documents.

Prepare course exports and coordinate localisation of courses created in authoring

tools such as Articulate Rise, Articulate Storyline, Adapt.

Troubleshoot and QA complex files using localisation engineering knowledge.

Use CAT tools such as XTM Cloud and Phrase TMS, project management systems, and

QA platforms effectively.

Education & Experience Requirements

5+ years of experience in localisation project management, specifically within

eLearning.

Proven ability to manage complex, multi-market, multi-language projects.

Bachelor’s degree in Languages, Translation, Linguistics, or a related field (or equivalent

industry experience).

Experience working in a hybrid or global, multi-time-zone environment is a plus.

Success Criteria

You will be evaluated based on:

Delivering projects on time and within budget.

Achieving KPIs related to client satisfaction, project quality, and operational

performance.

Demonstrating problem-solving and process improvement skills in fast-paced

scenarios.

Leading and independently managing complex client accounts.

What You Bring

Exceptional project management skills with a proactive mindset.

Strong problem-solving abilities and confidence working under pressure.

Excellent prioritisation and decision-making skills.

Outstanding written and verbal communication skills.

High IT literacy and hands-on experience with CAT tools and project management

systems.

Deep understanding of eLearning localisation workflows, terminology management,

and QA processes.

A collaborative, adaptable approach and the ability to work effectively with international

teams.

NO AGENCIES PLEASE

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Work Location: Remote

Global Lingo Limited

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Senior Localization Project Manager