At Hanna Interpreting Services, we deliver more than just words.

Are you ready to embark on an exhilarating journey with our rapidly growing team? Are you passionate about creating a more inclusive and accessible world? If so, we have an exciting opportunity for you to join our dynamic Translations Project team!

In 14 years, Hanna has grown from a start-up company to an industry leader in the interpretation and translation space. We were recently listed as a ‘Top 100 Language Service Provider in the World’ by Nimdzi Insights, Slator.com, and CSA Research, as well as nominated for “Best Overall Company,” “Best Customer Service,” and “Best Community Impact” in the 2023 BizX Awards. But we are not done yet!

Who is Hanna?

Hanna Interpreting Services LLC is a language services provider that offers in person, video, over-the-phone, and written options for translation, interpretation, ADA remediation, transcription, language assessments, voice over, and website localization.

Founded in 2010 by mother and son duo Jennifer Hanna and Tom Elias Hanna in their garage in San Diego, CA, Hanna has grown to more than 65 employees, served over 1 million non-English speakers to date in 200+ languages, and has sponsored countless outreach events to serve the local community.

We’re known in the industry for always getting the job done. Whether a healthcare provider needs an interpreter to help during an emergency or an organization needs to translate their website in multiple languages – they call us because we have the experience and the relationships to make their jobs easier.

Job Summary:

The Project Manager is responsible for maintaining reliable quality by managing and coordinating language projects as a Project Manager providing a single, dedicated point of contact for clients, translators, proofreaders, and other language and document professionals.

Responsibilities:

Coordinate, budget, oversee, and document all aspects of various translation projects.
Work closely with clients and vendors to make sure the scope and direction of each project is on schedule.
Work independently and as a part of a team.
Execute monthly goals.
Negotiate with contractors.
Communicate with contractors via telephone and email.
Timely follow-up on all pending issues.
Manage very fast-paced requests.
Execute the best approach for complex requests.
Troubleshoot any issues related to the project process.
Be flexible to accommodate existing/new requests.

Qualifications/Skills:

Prior translation project management experience is required.
Working as a translator experience is a plus.
Prior experience using software applications such as, but not limited to, XTRF, memoQ, Trello, Microsoft Office, Adobe Acrobat, and/or Adobe InDesign is preferred.
Prior experience creating/manipulating PDF files, including the creation of bookmarks and thumbnails preferred.
Excellent computer skills are required.
Excellent communication skills are required.
If bilingual, please include languages spoken.

Benefits:

Health Insurance
Vision & Dental
Life Insurance
401k w/ 4% match
Vacation time
Sick Leave
Paid Holidays
Paid Half-Day on birthdays
Lunch provided on birthdays
Breakfast or Lunch provided for onsite staff every Friday (yes, that's right - every Friday!)

Work Environment:

This job operates in a business casual environment. Or better yet - we have fun, but we get the job done. Our group is made up of positive, passionate, and persistent people who all believe in the company mission to make the world more inclusive through language and technology. We just moved into our new 7,500 sq ft office that will better accommodate our company’s expansion into the future!

This position may require work-hours after hours and/or weekend depending on a client you are assigned to.If the above requirement occurs, you may be entitled to have some flexibilities on the weekdays.

How to Apply:

We’ve partnered with Predictive Index (PI) to help us better understand how our work and what motivates them. After you submit your application on Indeed , please click on the link below (this will take approx 10 mins):

https://assessment.predictiveindex.com/bo/98PD/TranslationsProjectManagerI_Jan2025_202750

Disclaimer:

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this role. The duties, responsibilities, and qualifications may change at any time, with or without notice, to meet the business needs of the organization.

Hanna Interpreting Services LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $22.00 - $23.00 per hour

Application Question(s):

This position has a starting salary of $22-$23 p/hr. Is this range aligned with your expectations?
Friendly reminder: Did you complete the PI assessment?

Experience:

translation project mgmt: 1 year (Required)

Ability to Relocate:

Spring Valley, CA 91977: Relocate before starting work (Required)

Work Location: Hybrid remote in Spring Valley, CA 91977

Hanna Interpreting Services, LLC

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Translations Project Manager I (Hybrid)