Project Coordinator

Nashville, TN

IntePros is seeking a highly organized and detail-focused Project Coordinator to support a global employee experience and learning organization. This role centers on managing translation workflows for learning content and other materials across a large, international customer base. The Project Coordinator will help ensure translation requests move efficiently through established processes, partnering with global teams, linguists, and internal stakeholders to deliver high-quality localized content.

This role is ideal for someone who excels at project planning, clear communication, and managing multiple moving parts with precision. The work includes project setup, file preparation, schedule management, customer support, and maintaining translation memory quality. Candidates should be comfortable navigating ambiguity, owning project outcomes, and contributing to a collaborative, positive team culture.

Key Responsibilities

Translation Project Management

Create and maintain project plans at all stages of the translation workflow.
Set up translation requests, organize files, and perform administrative tasks within a translation management system.
Route files to the appropriate team members, linguists, or reviewers and track deadlines throughout the lifecycle of each project.
Facilitate reviews and ensure feedback is captured correctly in translation memories.

Customer & Stakeholder Support

Serve as first-level support for translation customers, vendors, and partners.
Clarify project details, communicate timelines, and provide consistent status updates.
Manage expectations and ensure all parties have the information needed to move work forward.

Process & Quality Management

Support improvements to workflow processes, tools, and file organization systems.
Ensure adherence to established file structures and documentation standards.
Contribute to team culture through proactive communication, problem-solving, and continuous learning.

Skills & Experience Required

Bachelor’s degree in communications, business, linguistics, or a related field.
2–3+ years of experience working with global teams or customers.
Strong written and verbal communication skills.
Excellent organizational and time management abilities.
Ability to independently own assigned projects and deliver high-quality results.
Strong file-organization discipline and comfort working within structured folder systems.
Ability to plan schedules and build project plans even without specific software expertise.

Top Required Skills

Project Planning – Ability to build schedules, manage timelines, and coordinate cross-functional workflows.
Clear Written Communication – Must be able to convey instructions, updates, and feedback concisely and professionally.
File Organization & Documentation Management – Ability to maintain strict folder structures and support consistent content organization.

Preferred Qualifications

Experience using translation management systems.
Experience working with learning design or development teams.
Exposure to machine translation with post-editing (MTPE) workflows.

IntePros

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