Overview:

Your Future. Secured. ISC2 is a force for good. As the world’s leading nonprofit member organization for cybersecurity professionals, our core values — Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence — drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you’ll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization — an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more.

Position Summary:

The Publications and Translations Lead is a key member of the Professional Development Operations team, responsible for overseeing the development, production, and delivery of ISC2’s educational publications—including textbooks, study guides, and course materials in both print and digital formats. This includes managing layout and formatting standards, version control, accessibility compliance, vendor coordination, and production timelines. This role requires deep knowledge of publication design and the ability to manage contractors and vendors who execute these tasks.

Equally, the Publications and Translations Lead is responsible for managing the translation of course materials and publications into approved languages. This includes preparing source files, coordinating with translation vendors and partners, overseeing editing workflows, ensuring formatting and localization standards are met, and managing secure file transfers to ISC2’s print and digital vendors. The role ensures quality, consistency, and timely delivery across all formats and languages, supporting ISC2’s global reach and multilingual learner experience.

Responsibilities:

Publication Development & Production

Oversee the design and layout of educational and foundational publications, ensuring alignment with ISC2 branding and formatting standards.
Review and approve layouts created by contractors or vendors, ensuring quality and consistency.
Ensure all layouts include ghost copy marks to support editorial and production workflows.
Coordinate the preparation and conversion of files for both print and digital formats (e.g., EPUB, accessible PDFs).
Conduct or oversee pre-press proof reviews and collaborate with vendors to proof and approve final files.
Maintain consistency in visual hierarchy, typography, and instructional design elements.
Optimize layouts for readability across formats and devices.
Support the creation of publication prototypes or mockups for stakeholder review.
Provide necessary support to the Standards and Practices team and their publications efforts
Maintain a style library for reusable design elements.
Ensure all digital publications meet accessibility standards (e.g., WCAG 2.1).

Translation Management

Coordinate with internal stakeholders to manage the translation and editing of all course materials and publications into approved languages.
Prepare source files for translation, ensuring formatting and version control are finalized prior to handoff.
Track translation timelines and dependencies, including partner review schedules and QA completion of English materials.
Collaborate with approved translation vendors (e.g., Ulatus) and ISC2 partners to ensure quality and consistency.
Enforce formatting standards for translated deliverables (e.g., A4 PDFs, ePDFs for VitalSource).
Manage the secure and timely transfer of translated files to ISC2’s print and digital publications vendors.
Document translation workflows and lessons learned to support continuous improvement.
Ensure translated publications meet accessibility and localization standards.
Maintain and update language-specific glossaries and style guides to support consistency and reduce disputes.
Track and report on translation quality metrics such as error rates, turnaround time, and partner satisfaction.
Provide input into localization strategy, including formatting standards, accessibility, and cultural adaptation.
Identify and mitigate risks related to version control, translation delays, and vendor performance.
Develop internal documentation and training materials for teams interacting with publication and translation workflows.
Align publication and translation timelines with product launches, marketing campaigns, and instructor onboarding.

File Management, Versioning & Revisions

Create and manage a centralized SharePoint publications repository with structured folders and naming conventions.
Apply metadata to all publications and maintain a searchable catalog.
Create and manage a centralized SharePoint translation repository and apply metadata for searchability and version tracking.
Enforce publication and translation version control protocols and maintain an archive of historical and retired materials.
Track and manage publications and translations errata, coordinating regular updates and revisions with internal stakeholders.
Maintain a change log for each publication and translation to track updates and rationale.
Monitor the lifecycle of each publication and translation and coordinate with internal teams as needed.
Support integration of version control tools within design software.

Vendor & Project Coordination

Collaborate with and manage all translation, print and digital vendors
Assist in vendor selection and manage production timelines and deliverables.
Develop project briefs and technical specifications for vendors.
Monitor vendor performance and escalate issues as needed.
Support onboarding of new vendors with publication standards and file requirements.
Track vendor costs per project and provide input for forecasting.
Lead the RFP process for selecting and implementing a Digital Rights Management (DRM) software solution.
Work with the Professional Development Project Manager to plan and track publication and translation projects and schedules.

Quality, Reporting & Continuous Improvement

Implement quality assurance checklists for translations, publications layout, formatting, and accessibility.
Conduct post-publication and/or translation reviews to identify lessons learned.
Collect and analyze stakeholder feedback to inform future revisions.
Maintain a feedback log to track recurring issues and improvement opportunities.
Stay current on translation and publishing trends, tools, and technologies to improve workflows.
Recommend and test automation tools (e.g., for accessibility tagging, batch exports, metadata generation).
Develop dashboards or reports to visualize timelines, revision cycles, and vendor performance.
Participate in cross-functional meetings to align publication and/or translation timelines with product launches or curriculum updates.
Document and report on publication and translation activities, timelines, and vendor interactions to leadership.

Behavioral Competencies:

Demonstrates ISC2’s Core Values: Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence.
Excellent communication and collaboration abilities.
Self-motivated and capable of working independently.
Adaptable and proactive in problem-solving.

Qualifications:

Strong organizational and time management skills.
High attention to detail and commitment to quality.
Proficient in Adobe InDesign and other layout/design tools.
Strong knowledge of Microsoft Office Suite and SharePoint.
Familiarity with print production processes and digital publishing standards.
Comfortable working in both Mac and PC environments.

Education and Work Experience:

Bachelor’s degree in Business, Graphic Design, Publishing, Communications, or a related field.
Minimum five (5) years of experience in publication layout, print production, or related roles.
Experience managing publication workflows and vendor coordination.
Experience with file versioning and document control systems.
Background in educational publishing or professional development materials preferred.

Physical and Mental Demands:

Ability to travel up to 5% of time. May also include overnight travel.
Work normal business hours and extended hours when necessary.
Remain in a stationary position, often standing or sitting for prolonged periods.
Regular use of office equipment such as a computer/laptop and computer screens.

Equal Employment Opportunity Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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Publications and Translations Lead