Benefits:

401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance

Staff Sign Language Interpreter & Administrative Coordinator

Do you still want to interpret, but also have a consistent salary? Do you want to be able to offer your expertise and opinions that impact the quality of services? Do you care about making it easy for the Deaf to access services? Do you want to be a part of a small team who is fun and who cares about you? If you said HECK YES, join our team!

We are a woman-owned sign language/accessibility company looking for a multi-tasking, dynamic energetic human to join our team! The ideal candidate is detail-oriented, enjoys a vibrant work environment, is FUN, and possesses a heart-centered approach to achieving goals. An individual who aspires to advance professionally within our team of exceptional individuals through a commitment to long-term employment.

Qualifications

Certifications:
Interpreter certification at the BEI 4/5 or RID [REQUIRED]
Licensure, where required
Education and Experience:
Bachelors degree (Preferred)
Proven working experience in scheduling of sign language interpreting services (Preferred)
Sign language interpreter with 3+ years experience (Preferred)
Skills:
Solid organizational skills, including attention to detail and multitasking abilities
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Working knowledge of Microsoft Office
Tech savvy and high ability to problem solve
Ability to meet and exceed deadlines

Personal Attributes

Ability to manage multiple priorities under pressure
Strong problem-solving skills
High level of personal and professional integrity
Ability to work independently and as part of a team
Strong analytical and critical thinking abilities
Self-directed, motivated, and solutions-focused

As a Staff Interpreter, you will also work as an Administrative Coordinator. As an administrative coordinator you will support our scheduling team through various tasks such as inputting data into software, answering emails, responding to text messages, and offering your expert knowledge to design the most optimal interpreting experiences.

Responsibilities Summary

Scheduling and Interpreting Accessibility Services:
Coordinate and schedule services with contractors/providers via text, email, phone, or otherwise for scheduling
Ensure that all projects are delivered on time, within scope, and within budget
Customer retention
Participate in standby support services after hours (non-ER call management)
Interpret as needed (remotely, onsite, post-production)
Answering technical questions in connection with our specs
Contractor Recruitment & Retainment:
Interview and Recruit contractors (ie: interpreters, captioners)
Ensure onboarding of all contractors is complete and accurate
Contractor retention
Administrative:
Support website, company newsletter, and other marketing materials for sales and recruiting
Generate and follow Standard Operating Procedures (SOP) and Specification Sheets for all tasks
Other duties as assigned
Interpreting and Creative Projects:
Onsite, remote, and post-production interpreting (hours vary and you may not have any interpreting for weeks at a time or you may have several hours)
Captioning, audio descriptions (training provided)
Planning or presenting workshops
Other creative projects as assigned

Working Conditions (Hybrid- Remote/Onsite)

Ability to travel onsite when needed
Ability to work remotely and have a private office
High speed internet that can withhold customer requirements for remote interpreting and remote administrative work
Located in the St. Louis Metro and Surrounding Areas [REQUIRED]
Hours are typically during business hours, but evening and weekends might be required to meet the needs of clients
Long term employment

The attached job posting is a summary of the full job description. A full job description will be provided at the time of an offer. Salary range does not include total compensation with benefits. This position has an opportunity for advancement. Higher salary ranges are determined by level of experience performing these tasks.

EEOC Statement We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Applicants must reside in the United States and must be authorized to work

Flexible work from home options available.

MT & Associates, LLC

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Sign Language Interpreter