Job Overview:

PENNEP is seeking a talented and dedicated Program Manager to join our client’s dynamic team. The ideal candidate should have solid background leading website initiatives from discovery all the way through execution. Understanding about UX, SEO, accessibility, localization, and can translate business requirements into tech specs and user stories. Experience shipping new website features and functionality working with cross-functional teams that are both technical and non-technical.

Roles & Responsibilities:

Represent the voice of customers and prospects in the feature development cycle through data-driven insights, testing, competitive analysis/benchmarking, and qualitative feedback.
Manage strategic projects and deliverables to incorporate the full scope of requirements needed to deliver end-to-end web products including: functionality, performance, security, scalability, resiliency, localization, and integrations.
Manage and prioritize your work within the web engineering backlog using product development techniques including: minimum viable product, validated learning, sprint releases, and a focus on continuous improvement.
Engage with cross-functional delivery teams to ensure web product vision is preserved and aligned to goals throughout implementation and delivery.
Establish and refine core processes for the team including the intake process, project management process, and agile methodology
Partner closely with testing and optimization team to develop and deploy interative testing and personalization strategy to support your project work and KRs
Help manage website KPIs and reporting. Perform funnel analytics that uncover new findings and opportunities for driving revenue. Monitor and enhance site performance and uptime.
Bonus points if you have experience pivoting toward AI to augment traditional web work and build for scale.

Required Skills and Experience:

8+ years working on global websites for SaaS companies (eCommerce or Growth experience an added plus)
Experience overseeing development, testing/optimization, SEO, CMS migrations, global site architecture -- with a strong understanding of web best practices
Experience managing complex product development cycles and technical solutions
Experience leading cross-functional teams to deliver products and projects on deadlines
Outstanding data analysis skills
Experience managing projects through a full product lifecycle including integrating customer and business needs gathered through research into product requirements, defining the product strategy, driving prioritization, managing a roadmap, and pre/post-launch analysis
Ability to present to exec audience and synthesize information to a business audience
Adept at managing and prioritizing multiple initiatives, available resources, and timelines in mind.

About PENNEP

PENNEP works with national, multinational clients and thrives to become one of the world's leading professional services companies with a vision to transform clients' business, operating, and technology models for the digital era. Our leaders have 50 PLUS Years of combined and unique industry knowledge with a consultative approach that helps clients envision, build and run more innovative and efficient businesses.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

PENNEP is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We provide engineering excellence practices training for all our employees.

Job Type: Contract

Pay: $76.00 - $140.00 per hour

Schedule:

Day shift

Experience:

E-commerce: 8 years (Required)
SEO: 8 years (Required)
SaaS: 8 years (Required)

Work Location: Remote

Pennsylvania Enterprise

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Program Manager