Interpreter Apprentice

Under the supervision of the Team Manager, the Interpreter Apprentice will provide quality professional Sign Language interpreting through video in either a call center or an at home center. Interpreters must possess thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct. The Interpreter Apprentice will be part of the Video Interpreter Apprentice program which combines paid skills development training with processing VRS calls. This program also allows progression and further development of skill in a hands-on environment.

Job Requirements

Work a schedule during the hours of 5am to 7pm pacific time seven days a week
Must pass the company's interpreting skills assessment for Interpreter Apprenticeship
Must attend and successfully complete Apprenticeship Training

Essential Duties and Responsibilities include the following:

Provide effective video relay service, for consumers
Support and model the company's mission and values
Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping
Adhere to all policies and procedures as outlined by the company and all FCC regulations
Demonstrate the ability to adapt quickly to new and changing technologies
Multi-task between interpreting effectively and utilizing video-based technology
Participate in company-sponsored training for Professional Development
Exhibit the ability to meet performance expectations with minimal supervision
Possess the ability to work effectively in a fast paced, dynamic environment
Demonstrate strong interpersonal skills in all settings

Minimum Qualification Requirements:

Proficient ASL and spoken English language skills
Able to provide accurate interpretation
Good understanding of Deaf culture
Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
Three to five years of experience in interpreting (preferred but not required)

You must be 18 years or older to apply

Interpreter Apprentices are not eligible for shift differentials or promo pay while in the Interpreter Apprentice Program

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

ZP is an Equal Opportunity Employer.

Purple Communications, Inc.

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Interpreter Apprentice