At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Localization Operations Coordinator

Why We Have This Role

Ready to help breakthrough products speak every customer's language? We're looking for a sharp Localization Operations Coordinator to join the team that powers Qualtrics' global voice. You'll be the vital connection between our innovative solutions and millions of international users, ensuring nothing gets lost in translation. Working directly with our language partners and internal teams, you'll help coordinate the projects that transform our English content into experiences that resonate across cultures and markets. This isn't just about managing translations—it's about opening doors to new possibilities for businesses worldwide through localization that feels authentic and natural. If you're detail-focused, curious about global markets, and ready to drive impact from day one, you'll find your place supporting the ecosystem that makes Qualtrics truly speak the language of experience around the world.

How You'll Find Success

Success here isn't just checking boxes—it's enabling and driving global impact.
You'll be the operational backbone that helps our localization efforts run smoothly, connecting language partners with the teams that need them.
When our product managers see their features resonating with users in Tokyo as well as they do in Seattle, that's your success.
When marketing campaigns launch simultaneously in multiple markets without missing a beat, that's your handiwork.
Your knack for organization and eye for detail will ensure that quality never gets sacrificed for speed, while you build expertise and grow in the evolving world of localization.
Your contribution might happen behind the scenes, but the results will be front and centre in our global customer experience.

How You'll Grow

This role isn't just a job—it's the foundation of a career in global operations and localization:

You'll learn directly from seasoned localization professionals who are invested in your success
Your manager will partner with you quarterly to reflect on achievements and chart your next growth areas
Your ideas won't sit in a suggestion box—you'll have the opportunity to implement innovations that matter
Qualtrics' learning resources will be at your fingertips, helping you build both technical and soft skills
As our localization function expands, opportunities for growth will emerge for those ready to up-skill and grow
The experience you gain will open doors across Qualtrics, with potential to explore diverse departments and roles as you develop

Things You'll Do

Project Management
Coordinate the journey of content from English to multiple languages, ensuring product and marketing materials speak fluently to every market
Track project timelines and milestones that keep our global launches synchronized and on budget
Spot translation hiccups before they become roadblocks, helping the team implement smart solutions
Gather the numbers that tell our localization story, supporting data-driven decisions that improve our global approach
Vendor Management
Build rapport with our language partners who bring our words to life in markets around the world
Help assess vendor performance, ensuring quality translations that truly connect with local audiences
Keep an eye on costs and efficiency, making sure we're getting the most value from every translation dollar
Scout for new language talent that can help us expand into emerging markets or specialized content areas
Stakeholder Engagement
Work directly with product, marketing, and other teams to understand exactly what they need to succeed globally
Share localization insights that help teams design with global audiences in mind from day one
Be the essential link that keeps information flowing between Qualtrics teams and our language partners

What We're Looking For On Your CV

Required Experience:

Minimum of 2 years of experience in localization project management
Proven experience with localization technologies and tools, with the ability to integrate them into project workflows effectively, such as TMS, CMS, project management tools.
Knowledge and experience in Machine Translation
Proven ability to prioritize competing demands without dropping balls or missing deadlines
Problem-solving mindset that doesn't wait for perfect instructions to make progress
Meticulous organizational skills that help transform complexity into clarity

Nice to Have:

Experience being the primary manager of translators or language service providers in any capacity for at least a year
Exposure to the localization industry from the client perspective
Communication skills that make complex processes understandable to everyone involved
Curiosity about how AI and machine translation are transforming the language industry, ever seeking new ways to optimize translation workflows
Proficiency in a second or more languages

What You Should Know About This Team

We're the bridge builders who make Qualtrics truly global. Every day, we:

Transform English content into experiences that feel local everywhere, delivering quality that meets each market's expectations
Partner with teams across the company to understand their global vision and make it a reality
Work closely with our language experts worldwide, ensuring smooth collaboration that delivers results
Stay ahead of trends and technologies that can make our localization more effective and authentic
Collaborate across continents and time zones, united by our commitment to breaking down language barriers
Support each other's growth, sharing knowledge and experiences that make our whole team stronger
Work collaboratively with a global team, across timezones, with a passion for localization and global growth.
Always learning and always developing new skills — this is a team where everyone helps everyone develop and grow

Our Team’s Favorite Perks and Benefits

Access to our incredible gym and yoga studio
Catered lunches in our EMEA HQ in Dublin - 5 days a week
A wide range of drinks and snacks for you to enjoy throughout the day
Fully furbished pub/beer garden onsite (bring a guest on a Thursday/Friday!)

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

Qualtrics

New Jobs

Localization Operations Coordinator