Build the future of the AI Data Cloud. Join the Snowflake team.

The Certification Exam Development Program Manager (PM) is responsible for certification design, exam development, and program management to produce the Snowflake industry professional certifications, the SnowPro Certification program. This hands-on, exam building role will work closely with technical experts and other certification team members to design, develop, and deliver certifications that meet industry standards.

The Snowflake Education Services team is fanatical about building and certifying technical champions worldwide. We constantly deliver innovative learning and enablement solutions to help individuals excel at their job using the amazing Snowflake data platform.

RESPONSIBILITIES :

Lead and facilitate exam development workshops with subject matter experts, including: Program design, job task analyses, item writing, item technical reviews, and standard setting
Recruit and train subject matter experts globally on exam development best practices
Work with psychometric and exam delivery vendors to ensure exams meet statistical and program requirements
Review and revise exam questions for grammar, punctuation, spelling, style, and tone, ensuring readability and alignment with Snowflake editorial and style guidelines
Manage the launch of new and existing certification exam programs, including development of practice exams, study guides, and web-based content
Develop high-quality marketing materials, including program articles, reports, and blog posts to support program objectives
Drive enhancements and operationalization of exam development processes and systems, including managing workflows and assignments, while maintaining exam security
Participate in the publishing and localization process for the certification program and any maintenance of exam forms
Ability to operate in an fast paced agile environment to ensure that Snowflake’s Certifications are up-to-date with Snowflake platform releases
Use project management tools and skills to manage medium to large scale exam development projects that result in on-time deliverables
Manage multiple projects simultaneously, ensuring timely delivery and high-quality output

REQUIREMENTS :

A bachelor’s degree or equivalent work experience in Education, Computer Science, Data Systems, Statistics or a related field
3+ years of experience in IT or technical training or technical writing
8+ years of experience working with customers in a certification development or content development role
A demonstrated ability to adapt to new technologies and learn quickly
Understanding of the benefits and practices associated with remote and asynchronous work

BONUS IF YOU BRING THESE SKILLS TO THE TABLE :

SnowPro Core Certified
Pearson Vue’s ExamDeveloper Item Banking Software

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

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Sr. Certification Exam Development Program Manager