About the job

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

STARLINK LOCALIZATION LEAD (PRODUCT GROWTH)

Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. We are committed to offering access to high-speed internet to customers worldwide, and to providing a world class experience for all users.

The Starlink Localization lead will join the growth team that is responsible for launching, growing, and improving Starlink around the world. You will be responsible for ensuring Starlink looks and feels native to customers in each market. The role will require building out and managing a localization process, working cross-functionally to improve our tooling, and researching and implementing market and cultural nuances.

Responsibilities

Own the localization of Starlink content, including strategic ownership of the quality program, across our website, app, emails, and support materials
Coordinate all translation projects with external vendors and internal stakeholders
Maintain & improve strategy for glossaries, style guides, and linguistic assets to ensure consistent tone and terminology
Drive localization timelines and deliverables across multiple languages
Conduct market research and cultural audits to ensure cultural relevance of our content
Own the quality assurance for translated content, including managing reviews and resolving feedback
Improve and own the success of documentation and process improvements for localization workflows
Collaborate with teams across Communications, Product, Engineering, and Customer Support

Basic Qualifications

Bachelor's degree
2+ years of localization program management experience

Preferred Skills And Experience

Master’s degree in a relevant field (e.g., Linguistics, Translation Studies, International Communications, Localization Project Management)
Demonstrated experience building and scaling localization programs for global consumer products
Expertise in localization tooling and workflows (e.g., TMS, CMS, CAT tools, QA systems)
Proven success managing external vendors and internal stakeholders
Deep understanding of cultural differences, market preferences, and regional nuances across multiple countries
Strong attention to detail with the ability to navigate fast-paced environments and evolving priorities
Excellent written and verbal communication skills
Fluency or near-native proficiency in one or more non-English languages preferred
Strong organizational and project coordination skills
Excellent attention to detail and linguistic quality
Experience working with cross-functional teams or international markets
Passion for creating seamless global user experiences
Adaptability and comfort in fast-paced, ambiguous environments

Additional Requirements

This position is based in Redmond, WA and requires being onsite - remote work not considered
Must be available to work extended hours and/or weekends, as needed
Willingness to travel to other SpaceX locations and events, as needed

Pay Range COMPENSATION AND BENEFITS: Localization Lead: $90,000.00 - $115,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.

Itar Requirements

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C.
1157, or (iv) Asylee under 8 U.S.C.
1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.

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Starlink Localization Lead (Product Growth)