RESPONSIBILITIES

Serve as the primary liaison between US based and Canadian training teams; provide insights into market conditions, learning needs, implemented solutions and other relevant realities throughout the year.
The localization, translation, programming, production and overall project management of retail Sales and After Sales training materials for Canada.
Collaborate closely with the Creative Development and Instructional Design teams and serves as an integral team member-partnering with writers, instructional designers, video producers, graphic designers and interactive specialists to ensure Canadian training materials are developed and delivered on time and within budget.
Projects may include web, mobile, live, print, video and experiential elements, with exposure to a variety of organizations, management levels and cultures.
Coordinate the localization, development, translation, production and implementation of Canadian training materials including web-based and instructor-led courseware, job aids, video segments and technology tools such as mobile apps.
Support the development and execution of annual Sales and After Sales certification plans.
Interface with stakeholders across all levels to communicate training objectives and manage projects to completion.
Contribute to the achievement of annual departmental goals and objectives.
Collaborate on experiential training initiatives, including agency presentations, proposal reviews and regional adaptations.
Manage communication with project teams, vendors, subject matter experts (SMEs) and stakeholders throughout all stages of courseware design and development.
Ensure translation and production services meet budget, quality and business requirements.
Support tracking and analysis of training activities through reporting and certification dashboards.

REQUIREMENTS

Bachelors Degree
3+ years of project or program management experience
Familiarity with training and the automotive industry
Detail-oriented with strong organizational and project management skills
Exceptional team collaboration and stakeholder engagement abilities
Ability to manage multiple projects and deadlines effectively
Strong written and verbal communication skills
Excellent analytical and problem-solving capabilities
Demonstrated leadership and initiative
High level of professionalism; self-directed and motivated
Strong negotiation skills in resource allocation, budgeting and scheduling
Proficiency in standard business software and tools

PREFERRED REQUIREMENTS

Understanding of Canadian automotive business operations
Foreign language proficiency - French preferred but not required

TRG

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