Job Title: Interpreter/Translator (Tier III)

Location: Combination of onsite and remote

Company Overview

VECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise (SDVOSB, WOSB, MBE). We provide innovative solutions to help our clients drive growth, transform businesses, and achieve success across various industries.

Job Description

VECRA, Inc. is seeking full-time qualified Tier III Interpreters/Translators fluent in two or more of the following languages: Dari, Pashto, Uzbek, Pashai, Turkmani, Nooristani, Baluchi, Arabic, Urdu, and Hindi. The selected candidates will provide professional interpretation and translation services for legal matters, both in-person and remotely.

Key Responsibilities

Provide accurate written translation of legal and official documents from target language(s) to English and vice versa
Translate reports and texts containing both factual and abstract language in electronic and hard-copy formats
Provide impartial, confidential in-person and/or remote professional interpretation (primarily consecutive, occasionally simultaneous)
Apply knowledge of regional dialects and select the appropriate mode of interpretation
Render services in-person, via telephone, videoconference, or other virtual means
Travel with clients to interpretation sites when needed (different from actual worksite)
Show respect for Limited English Proficient (LEP) clients, their culture, dialect, and beliefs
Self-correct, understand linguistic limitations, seek clarification, and accept correction when necessary
Practice active listening, pick up cues from encounter participants regarding understanding, and seek clarification as needed
Understand language as a reflection of culture, recognize underlying assumptions, and provide accurate cultural context
Detect and explain potential cultural discomforts in the target language
Foster direct communication between provider and client
Maintain professional distance and integrity during all encounters
Diffuse conflicts impartially and calmly
Clarify instructions and follow-up steps in a diplomatic, effective manner
Serve as a cultural and linguistic resource to clients and case managers to ensure successful outcomes
Avoid generalizations and stereotyping in translations
Review and transcribe audio or internet materials with high accuracy when needed
Prepare written reports, fact sheets, forms, and other required documents
Master the use of reference materials to assist with translations
Possess proficiency in Microsoft Office, and be capable of conducting basic web research
Participate in all required training and assessments conducted by VECRA

Qualifications

Master’s degree with 8-10 years of experience, or
Bachelor’s degree (or equivalent) with 10-12 years of experience
Must pass proficiency tests in one or more target languages (Pashto, Dari, Urdu, Hindi, Arabic, Uzbek, Pashai, Turkmani, Nooristani, Baluchi)
Must pass English proficiency test (Reading, Writing, and Speaking)
U.S. Citizen or Green Card holder
Proficiency in Microsoft Office and Outlook
Ability to capture geopolitical, regional, ethnic, and cultural elements in translation and ensure that word choice and expression align with target language norms
Passionate about working with culturally and linguistically diverse populations
Must understand and maintain confidentiality regarding all materials translated and interpreted
Ability to thrive in a fast-paced environment
Strong organizational, interpersonal, written, and verbal communication skills
Ability to pass an extensive Federal, State, and County background check
For remote work, must have:
- Desktop or laptop computer
- High-speed internet
- Quiet, private space to ensure confidentiality of client information

Desired Skills

Strong interpersonal and leadership skills to interact with internal/external customers and across organizational levels
Superior problem-solving and critical thinking abilities
Ability to summarize factual points and abstract concepts accurately
Certification and/or testing by a nationally recognized entity (e.g., ATA, AIIC, FBI Language Test, State Department exam, court certification) is preferred

Education

Master’s degree with 8-10 years of experience, or
Bachelor’s degree (or equivalent) with 10-12 years of experience

Other

Schedule: Full-time, 9:00 AM – 5:00 PM, Monday – Friday (work hours may vary based on client needs, with some weekend work required)
Job location options: Arlington, VA; Boston, MA; Chicago, IL; Houston, TX; Los Angeles, CA; Miami, FL; Metairie, LA; New York City, NY; Bethpage, NY; Newark, NJ; San Francisco, CA; Tampa, FL
Ability to commute/relocate: Must have reliable transportation or plan to relocate before starting work
Salary: VECRA offers a competitive salary based on test scores, years of experience, training, education, and location

Equal Opportunity Employer

VECRA, Inc. is an Equal Opportunity and Affirmative Action employer. We are committed to administering all employment actions based on merit, free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. VECRA maintains a drug-free workplace and conducts pre-employment substance abuse testing and background checks, where permitted by law.

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Interpreter/Translator Tier III