Localization Manager

Figma • Full-time • San Francisco, CA, US • 3w ago

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!

The Localization Manager will play a key role in supporting Figma’s mission to help make design accessible to all. This role is highly collaborative and cross-functional; working across GTM, Product, Design, Engineering, Global Marketing, and with multiple outside vendors to develop, optimize, and implement processes that scale. You will also be a key contributor in defining our localization strategy as we grow, and continue to bring Figma to new markets across the globe.

This is a full time role that can be held from one of our US hubs or remotely in the United States

What you'll do at Figma:

Own the day-to-day localization processes and outputs. You’ll be responsible for scaling localization and implementing efficient and scalable end-to-end localization frameworks for multiple products across a range of diverse content types (case studies, blog posts, video, audio, OOH) across global markets
Project manage end-to-end localization/transcreation project(s), ensuring smooth and scalable work across internal and external team collaboration
Understand and communicate localization efforts needed for new market entry, including coordinating across several departments timelines and workback plans needed to hit all deadlines
File, review, prioritize, and supervise the resolution of bugs that affect localized content quality and functionality
Analyze current pain points in workflows, quality control, tools in order to provide recommendations, and implement scalable solutions for improvement
Develop strong partnerships with our localization vendors and internal stakeholders
Test possible AI tools and additional translation/transcreation technologies to enable the team’s strategic goals
Research and make recommendations for areas of expansion

We’d love to hear from you if you have:

6+ years of proven experience working with global language localisation in a fast-paced role, with accountability for delivering projects with multiple components and multiple partners and collaborators
A strong understanding of localization methodologies and TMS technologies; experience working with Smartling a plus
Outstanding communication skills, both written and verbal; with the ability to build strong relationships across cultural and geographic lines
Excellent project management skills for producing customer-facing content; including for marketing, customer support, and/or digital products
LQA experience, including bug fix validation
Previous vendor management experience, including budgeting, contract negotiation, and driving day-to-day communications
A strong understanding of localization methodologies and TMS technologies - experience working with Smartling is a strong plus

While it’s not required, it’s an added plus if you also have:

Experience in SaaS, Tech or Design
Fluency in more than one language, Spanish highly preferred
Experience working at a global start up or scale up company
Accustomed to working at pace, can quickly connect the dots across projects and multi-task to successfully drive outputs
Experience working with a CMS and design tools (like Figma!)
Ability to research and make recommendations for areas of expansion
Based in New York or East Coast preferable

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. You may view our Pay Transparency Policy by clicking on the corresponding link.

Annual Base Salary Range (SF/NY Hub):

$122,000—$238,000 USD

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with the applicable candidate section of Figma's Privacy Policy.