Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
Yext's Corporate Operations team seeks an Associate Localization Manager to support our global localization program. In this role, you'll manage day-to-day localization projects, partner with stakeholders to deliver translated content across multiple channels, and help refine our workflows for efficiency and quality.
Reporting to the Localization Manager, you'll coordinate translation requests across teams, work with our localization vendor and freelance language managers, and ensure timely, high-quality content delivery. This hands-on, execution-focused role is ideal for someone who enjoys working at the center of cross-functional teams and is excited to grow their career in localization and global content operations.
What You'll Do
- Manage day-to-day localization requests and projects across product, marketing, customer success, and other functions.
- Track project timelines, route content through appropriate workflows, and ensure on-time delivery
- Collaborate with freelance language managers and vendors to review deliverables and resolve quality issues.
- Triage and manage localization bugs or requests from stakeholders via Jira, Asana, or similar tools
- Maintain internal documentation and localization guidelines, ensuring all stakeholders are set up for success.
- Support training efforts by onboarding new teams to localization processes and tools.
- Identify opportunities to streamline repeatable tasks and improve workflow efficiency.
- Assist the Localization Manager in vendor coordination and performance tracking.
What You Have
- 5 years of experience managing localization projects or content operations in a fast-paced environment
- Strong project coordination skills - you're organized, responsive, and comfortable managing details across multiple workstreams
- Excellent communication skills and the ability to work cross-functionally with both technical and non-technical teams
- A problem-solving mindset, you're eager to fix inefficiencies, flag blockers early, and suggest improvements
- Familiarity with localization tools (e.g., Smartling, Lokalise, Memsource), project management tools (e.g., Asana, Jira), and content systems (e.g., CMS, TMS, Help Centers)
- A willingness to learn and grow, especially in areas like internationalization, content quality, and translation tech
- Interest in working within a centralized localization program and learning from a senior team lead
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Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext's policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
