About Liberty Language Services
Liberty Language Services is a woman- and minority-owned agency based in Vienna, VA, providing total language solutions to public and private sector clients. Our mission is to build understanding through cross-cultural communication and bridge language barriers in our communities.
Position Overview
We are seeking a detail-oriented, proactive Office Associate to support office operations at our satellite office in Brookings, SD. This role ensures seamless coordination between clients and interpreters, accurate timesheet management, and smooth daily operations.
Key Responsibilities
- Schedule and coordinate interpreter assignments for client interpretation requests.
- Communicate with clients to identify needs and match qualified interpreters.
- Confirm interpreter availability and resolve scheduling conflicts.
- Maintain accurate records of assignments, interpreter availability, and client preferences.
- Provide timely and professional communication to clients and interpreters.
- Audit and prepare contractor timesheets to ensure billing and payment accuracy.
- Assist in onboarding new interpreters and maintaining compliance documentation.
- Perform additional office duties as needed and assigned.
Qualifications
- High School Diploma (or equivalent)
- Excellent organizational and time management skills.
- Strong communication and interpersonal abilities.
- Proficient with technology and computer based programs such as Microsoft Word and Google Suite.
- Able to work independently and in a fast-paced environment.
- Cultural sensitivity and awareness of diverse communities.
- Ability to pass a criminal background check.
- Must be available for rotating remote on-call shifts (one night per week and one weekend per month).
- Must work in-person at our Brookings, SD office.
Why You’ll Love Working Here
- Mission-driven company that makes a difference every day.
- Supportive, collaborative, and inclusive work environment.
- Flexible schedules for employees.
- Competitive pay and benefits, including:
- 401(k) with matching
- Health, dental, and vision insurance
- Paid time off
- On-Demand Pay
- Paid Holidays
