About the job
About LILT
AI is changing how the world communicates — and LILT is leading that transformation.
We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality.
At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI.
The Production Team at LILT
LILT’s production team focuses on onboarding and localized content delivery for enterprise and mid-market customers, who use our AI technology for their multilingual content requirements. Our team engages with customers from post-sales through steady-state production and is made up of experts in various functional and technical areas of LILT’s overall offering. While we work in various locations, we are highly collaborative within the team and have tight interactions with our colleagues in the LILT Sales, Product, Engineering, and Operations teams. Additionally, we operate as critical members of account-based teams that ensure LILT’s technology is utilized to deliver maximum value to our customers. While we’re at it, we have fun and enjoy the ride together.
Where You’ll Work
This is a contract position based out of India or Romania.
Authorization to work in India, Argentina, or Romania is a precondition of employment.
What You’ll Do
We're looking for an experienced multimedia specialist with a localization background who loves solving hard problems, ensuring work is done on time to keep the customer experience seamless, and interacting with a variety of stakeholders. This position is for someone who has strong technical aptitude, extensive customer-facing experience, and the ability to manage competing priorities from multiple customers at once.
You will be responsible for scoping and processing multimedia content within our platform and partner platforms (e.g. CaptionHub, Articulate), ensuring accurate and timely completion of tasks.
You will work hand in hand with Sales, Production, Operations, and Engineering. You will be responsible for providing the technical expertise to make LILT customers successful.
You will have a broad range of skills and experience, including global multimedia content management lifecycle and a working knowledge of video and audio processing for content pipelines and integrations. You will have the insight to make the connection between a customer’s specific business problems and LILT's solution, the customer-facing skills to communicate that connection and vision to a wide variety of technical and executive audiences, and the technical skills to be able to not only build demos and execute proof-of-concepts but also to provide consultative assistance on architecture and implementation.
Key Responsibilities
- Act as a localisation subject matter expert during the pre-sales cycle, providing guidance on e-learning content workflows, tools, and formats.
- Scope and plan multimedia localisation projects for e-learning content across multiple languages, ensuring accuracy, efficiency, and scalability.
- Prepare source e-learning files (e.g., Articulate Storyline, Rise, Captivate) for localisation, including extraction of translatable content, audio, and visual assets.
- Reintegrate translated and localised materials, ensuring fully functional, linguistically accurate final e-learning modules.
- Support customer onboarding and implementation, offering workflow guidance for e-learning localisation.
- Manage localisation of video, voiceover, subtitling, and interactive learning assets in line with project requirements.
- Provide best practices for managing localisation-ready content and advise on automation opportunities in e-learning localisation workflows.
- Operate and maintain localisation tools and platforms, supporting both AI-driven and human-led localisation processes.
- Review localised e-learning content, including SCORM packages, for quality, technical accuracy, and adherence to brand and platform standards.
- Perform final QA checks ("final eyes") and prepare final files for delivery to clients or internal stakeholders.
- Act as the go-to expert on e-learning localisation workflows and tools across the organisation.
- Meet SLAs and KPIs for engineering and localisation delivery.
Skills And Experience
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
