- Lead the localization of the overseas e-commerce website interface. Manage language service providers and linguistic resources.
- Collaborate closely with cross-functional teams to understand user needs and create a consistent, coherent multilingual user experience.
- Ensure the localization quality of e-commerce web content through rigorous Quality Assurance(QA) and issue resolution, maintaining a hands-on approach.
- Master key challenges in the localization process, direct language quality optimization projects, and cooperate with development teams to drive system and tool improvements.
- Build and maintain the localization team's knowledge base, including terminology, style guides, and process documentation.
- Participate in other localization-related projects, propose proactive improvements, and continuously optimize team workflows and influence.
- Coordinate with Product, Marketing, and Operations teams to provide professional localization language solutions for new product launches and marketing campaigns.
- Partner deeply with the AI team to participate in the training and optimization of the company's large multilingual AI models. Perform data annotation, quality assessment, prompt optimization, and evaluation/feedback on generated results for French, German, Dutch, and English data, continuously enhancing the AI's translation quality and native adaptation capabilities.
【About JD.com】
JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.
【Our Global Business】
We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.
Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International
【"Joybuy" - Online Retail Business in Europe】
Joybuy is JD.com's online retail business in Europe. It is currently in the test phase in the UK, the Netherlands, Germany, France, Belgium, and Luxembourg. Joybuy places the customer at the heart of everything it does. Our slogan, “Don’t just buy, Joybuy,” perfectly captures our mission to fulfill our customers’ needs and provide a service that is easy and convenient, but also enjoyable and fun.
