Senior Program Manager, Social Media/Creative content
**This role is for a 6 month contract, that will probably renew further**
Position Summary
The Senior Program Manager will lead the end-to-end localization process of digital assets created by the social media and Creative Organization for use across global markets. This role requires strong project management skills, timely communication, deep understanding of marketing digital content, Microsoft’s localization operations, attention to detail, and experience coordinating cross-functional teams to ensure timely, high-quality delivery of localized assets.
What You Will Do
Subject matter expertise:
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Serve as the in-house subject matter expert for localization process within the POP team.
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Provide the POP team with understanding of the timelines/sprints managed by the localization team, administrative requirements, etc. to ensure the POP team is successfully docking into the Localization’s team process.
Process Creator:
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Create and maintain a process for creative assets to be localized, shared with field marketing, and shared (when appropriate) with the Paid Media team for trafficking.
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Document the process and integrate into POP’s Standard Operating Procedures (SOPs).
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Seek feedback from teams involved in the process and refine as needed.
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Evangelize localization best practices and processes
Program Management:
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Oversee localization for S&C campaigns, ensuring business requirements are met at all stages.
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Manage campaign localization from planning through execution and delivery, meeting quality and budget goals.
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Prepare creative assets (copy, visuals, video) for localization, ensuring compliance with guidelines and platform specifications.
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Coordinate asset handoff and return, manage field engagement, and maintain high attention to detail.
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Facilitate regular status updates, resolve blockers, and manage stakeholder expectations.
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Prepare digital assets, such as ads and video formats, for localization in collaboration with business partners.
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Actively participating in planning phase, localization forecasting/costs for each campaign and communicating with other folks in the POP team to ensure stakeholders understand the cost implications.
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Manage quality reviews – field engagement, including accurate reviewers list, weekly communication, execution including troubleshooting, reporting and final delivery response and reporting
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Provide assistance with onboarding of new business partner or process trainings.
To Be Successful You Will Have
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Minimum 7 years' project management experience [including digital content creation and localization].
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Excellent client-facing and internal communication skills.
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Attention to detail, accuracy and quality.
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Ability to troubleshoot front-end functionality issues.
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Ability to communicate confidently and effectively, both in writing and verbally.
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Self-motivated, responsive and dedicated to driving success.
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Strategic thinker with attention to detail.
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Ability to manage multiple projects under tight deadlines.
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Collaborative mindset and cultural sensitivity.
In Return, You Can Expect
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Ongoing career opportunities at a repeat Forbes and Newsweek-listed "Best Employer for Women", "Best Employer for Diversity", "Best Remote Employer", "Best Large Employer", and "Most Loved Workplace".
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Leadership in high-impact, enterprise-level programs.
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Executive exposure and strategic decision-making opportunities.
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Priority access to learning and career growth resources.
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The chance to influence global business direction and culture.
Our People are Our Pride – Benefits and Perks
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Expected Compensation: Between $70,000 and $85,000 USD on an annualized basis.
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Health Coverage for you and your family with multiple plan options: Health, Vision, Dental; as well as HSA and FSA eligible programs.
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401k with company match.
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Free access to Lionbridge’s Employee Wellness Platform and Employee Assistance Program to support both physical and mental health.
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Earn extra money in your HSA for completing Wellness Incentive goals through employer contributions.
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Career guidance with learning and development opportunities along the way, backed by Lionbridge’s Internal Mobility and Referral Bonus programs.
Lionbridge partners with brands to break barriers and build bridges all over the world. For over 25 years, we have helped companies connect with their global customers and employees by delivering translation and localization solutions in 350+ languages. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers’ clients. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 24 countries. Learn more at www.lionbridge.com.
