The Technical Project Manager (Localization) is a customer-facing role responsible for managing and delivering assigned localization projects, ensuring customer satisfaction while meeting contractual, financial, and delivery goals. This role requires hands-on involvement with technical processes, content handoff/handback, and administrative project management tasks. The ideal candidate will collaborate with internal teams, distributed partner teams, and external vendors to coordinate multilingual content delivery across global markets. Familiarity with web-based localization pipelines, Git repositories, cloud computing, and CMS platforms is highly valued. The position offers the opportunity to work with cutting-edge technologies in a dynamic, deadline-driven environment.
What You Will Do
- Configure, monitor, and troubleshoot technical processes and automation pipelines to ensure smooth localization workflows.
- Serve as the primary day-to-day contact for stakeholders and manage internal and external relationships.
- Develop and maintain project schedules to achieve on-time delivery in line with contractual KPIs.
- Identify and manage changes to project scope while ensuring compliance with contractual obligations.
- Implement communication plans and provide project status updates to internal and external stakeholders.
- Identify project risks and escalate or resolve issues as appropriate.
- Resolve localization questions and technical issues in a timely and effective manner.
- Offer recommendations to improve processes and better meet customer needs.
To Be Successful You Will Have
- 3+ years of project management experience with a track record of delivering complex projects.
- Experience with localization processes, CAT tools, translation memories, and machine translation.
- Knowledge of web technologies, HTML, XML, XLIFF, and similar file formats.
- Experience creating, publishing, and maintaining multilingual content on large websites.
- Hands-on experience with web-based localization pipelines, Git-based code repositories, and branching.
- Strong technical acumen with the ability to troubleshoot innovative technologies.
- Excellent organizational, critical thinking, and problem-solving skills.
- Strong written and oral communication skills with a customer service mindset.
- Experience working with distributed teams and cross-functional stakeholders.
- Familiarity with AEM, SIM, ATMS, Panther, Quip, GlobalLink, WorkDocs, and AWS S3 is a plus.
- Foreign language skills are a plus.
In Return, You Can Expect
- Ongoing career opportunities at a repeat Forbes & Newsweek-listed “Best Employer for Women”, “Best Employer for Diversity”, “Best Remote Employer”, “Best Large Employer”, and “Most Loved Workplace”.
- A collaborative, fast-paced work environment with opportunities to work on cutting-edge localization projects.
- Exposure to global projects and advanced technologies in web content management and cloud-based workflows.
Our People are Our Pride – Benefits and Perks
- Competitive pay based on the work you’ll do here and not your previous salary. Expected Compensation: $70,000 - $75,000 USD/year + a competitive and achievable commission plan!
- Health Coverage for you and your family with multiple plan options: Health, Vision, Dental; as well as HSA and FSA eligible programs.
- Generous Paid-Time-Off and 10 Company Paid Holidays, as well as Floating Holidays, Paid Volunteer Days and an additional Paid Day Off for your Birthday!
- Free access to Lionbridge’s Employee Wellness Platform and Employee Assistance Program to support both physical and mental health.
- Earn extra money in your HSA for completing Wellness Incentive goals through employer contributions.
- Career guidance with learning and development opportunities along the way, backed by Lionbridge’s Internal Mobility and Referral Bonus programs.
Lionbridge partners with brands to break barriers and build bridges all over the world. For over 25 years, we have helped companies connect with their global customers and employees by delivering translation and localization solutions in 350+ languages. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers’ clients. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 24 countries. Learn more at www.lionbridge.com.
