Program Manager, Localization

Amazon.com Services LLC • Full-time • Seattle, Washington State, United States • $66.80k - $142.80k / year • 3m ago

Bachelor's degree
3+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience implementing repeatable processes and driving automation or standardization
Experience identifying and resolving complex issues
Experience working cross functionally with tech and non-tech teams
Experience with basic web-based tools and products like Outlook, Excel, Word and SharePoint

The Amazon Canada Product & Tech team is looking for a Program Manager to support image localization. Amazon Canada’s French Customer Experience team is leading the cross-organizational effort to ensure that the millions of images across the Canada Store, from product infographics to marketing images, are localized into our customers’ preferred languages, beginning with French in Canada. This program manager will join the cross-organizational team of product managers, engineers, and scientists to build out and scale new capabilities in the image translation and localization space. The Program Manager, Image Localization will develop plans and execute on initiatives that support excellent image quality output to our website and operational efficiency and effectiveness of internal and external teams in reducing latency and cost while increasing quality and volume. They will use data to influence others and build processes and systems that support scale. This is an exciting opportunity to build something new and drive initiatives that will directly impact the customer experience.

A successful candidate will have experience in program or project management, familiarity with managing business operations, and working with internal and external partners. They will be self-starting, analytical, and have excellent written and verbal communication skills.

Key job responsibilities

Own the image localization project roadmap, run stand ups, drive action items to timely completion
Build out optimal, cross-team processes that improve team effectiveness
Manage relationships with business teams, vendors and sellers, and internal and external support teams
Negotiate optimal time, resources, and cost with internal and external support teams
Continuously improve programs, based on feedback from KPIs and internal and external teams
Inform and influence speedy decision-making with leadership and stakeholders
Experience in analyzing data to drive decisions
Experience in leading large, cross functional projects
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.