Job Title: Localization Program Manager II

Duration: 06 Months

Location: Remote

Summary

Languages are key to our mission of bringing the world closer together. The Client family of products is currently available in 100+ languages and we are adding many more. Over 70% of people use our products in a language other than English, and ~90% are outside of North America. As a Localization Program Manager, you will partner with product and the rest of internationalization teams to empower Client products to feel local at a global scale.

Responsibilities

Engage and build relationships with cross-functional teams and stakeholders (Product, Engineering, Marketing, etc.) to launch successful localized products
Design and implement efficient and scalable end-to-end localization frameworks tailored to various products and diverse content types across Client
Guide stakeholders across Client to ensure localization best practices are followed and drive efficient execution
Proactively identify and streamline technical and process issues that affect localized product relevancy, quality, and functionality
Actively seek out opportunities to optimize the international user experience and influence adoptions of optimal solutions
Partner across internationalization to ensure the right resources are in place and all deliveries are completed at the expected standards

Minimum Qualifications

3+ years of experience in localization program or project management
BA/BS or equivalent work experience in localization/internationalization project or program management
Experience communicating across and driving results among a variety of cross-functional stakeholders, working across time zones and international offices
Experience in identifying and driving forward work in ambiguous environment
Experience analyzing and interpreting complex data sets to inform business decisions
Skilled in building and optimizing complex workflows
Track record of staying focused, prioritizing and creating structure across large, ambiguous programs and setting goals for long-term initiatives

Preferred Qualifications

Knowledge of additional languages other than English
Exposure to SQL, analytics tools, or a coding language
Thorough understanding of translation technologies like translation memories, machine translation, and CAT tools
Familiarity with internationalization standards such as Unicode and CLDR
Experience working with localization vendors
Knowledge of AI technologies and potential application in localization workflows

Top 3 must-have HARD skills

3+ years of experience in localization program or project management
Familiarity with localization standards and best practices
Experience communicating across and driving results among a variety of cross-functional stakeholders, working across time zones and international offices

Story Behind the Need – Business Group & Key Projects

One of the FTE Localization Program Managers is already on leave due to a delicate health situation. I am looking to cover for this role during said leave period.

Typical Day in the Role

Review assigned project progress vs timelines to identify risks, blockers, areas to support, etc
Review status of translation requests for assigned products
Review status of localization testing requests for assigned products
Communicate with main/FTE Localization Program Manager supporting related product spaces to coordinate priorities, areas of concern, next steps and/or plans
Engage with cross-functional teams in meetings, text messages and other communication channels to ensure localization efforts are aligned with latest timelines and risks/updates are properly communicated back to product owners
Create documents to bring clarity on opportunities, risks, gaps, project progress, share knowledge, etc

Resume Disqualifiers

No, or lower than 3 years of, localization project or program manager experience
No product localization experience
No experience supporting complex and dynamic environments
No experience working closely with product partners such as Product Management and Engineering

Job Type: Contract

Pay: $52.00 - $62.00 per hour

Schedule:

8 hour shift
Day shift
Monday to Friday

Work Location: Remote

BCFORWARD INDIA TECHNOLOGIES PRIVATE LIMITED jobs

Localization Program Manager