Skills
● Project Management: Waterfall Methodology, Project Coordination, Phase-Gate Approvals, Milestone Tracking & Completion, Stakeholder Reporting, Asana, Google Issue Tracker
● Data Operations: Data Integrity, Data Validation, Data Entry Guidelines, Workflow Streamlining, Knowledge Graph Enrichment & Localization, Database Management, Metrics & Reporting, Quality Assurance (QA)
● Localization: Content Localization (English to Arabic), Schema Development, MENA Market, User Accessibility Improvement
● Technical Proficiency: Control-M/TWS, BMC Remedy, Vtiger CRM, VMware Workstation,
Microsoft Lync/Skype for Business, Microsoft Office Suite
● Languages: Arabic (Native/Bilingual), English (Professional Working Proficiency), French (Elementary)
● Professional Competencies: Team Leadership, Contributor Management & Onboarding, Cross-functional Collaboration, Problem Solving, SOP & KB Documentation, Infrastructure Monitoring & Support, Service Quality, Detail-Oriented
Profile Photo
