B. D.

Details

Skills

Localization Quality Assurance (LQA)
Quality Management Systems (DQF-MQM, LISA-based frameworks)
Quality metrics, KPI design, dashboards, trend analysis (Power BI, Tableau, Excel)
Root Cause Analysis (RCA) and Quality Improvement Plans (QIP)
Vendor performance management, coaching, onboarding, calibration
Client-facing reporting, insights & consulting
Localization workflows: TMS/CMS collaboration, end-to-end delivery support
Internationalization & localization best practices: i18n/l10n readiness
Issue tracking & workflow management (Jira, Asana)
Process optimization, standardization, scalability initiatives
Tooling & automation for QA (CAT/QA tools, regex-based checks; Excel/Python support)
Cross-functional collaboration (PM, QA, engineering, product, operations)
Project/program support in multilingual environments
Technical documentation localization readiness
English (fluent)
Polish (native)

About

Localization & Quality Management individual with extensive experience leading multilingual quality programs in vendor- and client-facing environments. I support global teams in improving linguistic quality through data-driven LQA, KPI reporting, and root-cause analysis, translating findings into clear action plans and measurable process improvements. I have experience in stakeholder management, vendor performance optimization, and building scalable quality frameworks aligned with industry standards. I am comfortable operating across fast-paced workflows and collaborating with operations, PM, engineering, and language teams to deliver consistent, high-quality outcomes.