Details
Skills
• Solution Architecture: Workflow Modeling; FRD/TDD Documentation; PoC Development; SLA/KPI Governance; Risk Mitigation
• AI & Data Systems: Power BI; Tableau; Snowflake; LLM Dashboards; NLP Tools; Neural MT; Data Labeling Systems
• Localization & Globalization: Smartling; Lokalise; memoQ; Jenkins; GitHub; Jira; Confluence; TMS; Readiness Enablement
• Accessibility & Universal Design: WCAG 2.2; ADA/Section 508; ARIA; Screen Readers (JAWS, NVDA, VoiceOver); Inclusive Style Guides
• Leadership & Collaboration: PMO Governance; Stakeholder Alignment; Product Lifecycle Management; Presales Strategy; Agile/Scrum (CSM, CSPO)
• Languages: English (Native); Japanese (Fluent – Business & Technical); Multilingual Team Leadership
About
Mission-driven and strategic Global Program Manager and Localization leader with a decade of experience advancing AI SaaS, globalization, and accessibility initiatives across 30+ markets. I bridge people, process, and technology—transforming complexity into scalable systems that drive engagement, revenue, and growth. Guided by a “no one left behind” philosophy, I deliver inclusive, human-centered innovation through universal design and usability that empower teams and users worldwide. Seeking career advancement to continue expanding inclusive innovation and global impact.