F. B.

Details

Skills

Language & Communication Skills
Fluent in Albanian and English (native-level proficiency)
Exceptional command of medical terminology and cross-cultural communication
Experienced in in-person, telephonic, and tele-health interpretation across clinical settings
Skilled in maintaining accuracy, neutrality, and confidentiality during patient interactions

Healthcare & Patient Support
Strong understanding of HIPAA compliance and patient privacy regulations
Experienced in patient coordination, care plan explanation, and follow-up communication
Knowledgeable in clinical procedures, treatment plans, and discharge processes
Compassionate approach to assisting patients and families from diverse backgrounds

Administrative & Technical Skills
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Skilled in Electronic Health Records (EHR) management and scheduling systems
Excellent in documentation, organization, and time management
Adaptable to fast-paced healthcare and administrative environments

Professional Strengths
Empathetic and culturally sensitive communicator
High attention to detail with consistent accuracy in interpretation
Strong ability to collaborate with multidisciplinary healthcare teams
Dependable, professional, and calm under pressure

About

Professional and certified medical interpreter with over 15 years of combined experience in healthcare communication, patient coordination, and clinical support. Fluent in Albanian and English, with proven ability to facilitate accurate and confidential communication between patients, families, and medical staff. Adept in medical terminology, HIPAA compliance, and cultural sensitivity. Recognized for professionalism, reliability, and a strong commitment to improving patient understanding and satisfaction across all care settings.