Skills
• Fluent in English, Somali and Swahili.
• Impeccable verbal and written comprehension, communication and listening skills.
• Provide consecutive interpretation services during phone calls, meetings, conferences, interviews, and more.
• Listen carefully to the speaker in the source language and convey the message accurately in the target language.
• Maintain professionalism, confidentiality, and cultural sensitivity throughout the interpretation process.
• Respect HIPAA and comply with company protocol, policies, and industry best practices as required.
• Have solid trilingual vocabulary of the human anatomy, medical diagnosis, treatment, disease,
symptoms and results of various diagnostic procedures.
• Excellent research skills, critical thinking, time management and decision-making skills.
• Ability to work with several operating systems, including Windows, Mac OSX and Linux.
Exceptional telephone etiquette, excellent listening, retention and note taking skills to maintain a
high level of accuracy.
• Culturally competent and deeply familiar with the terminologies.
About
I am a hard-working and ambitious individual who isn't afraid to face a challenge. I thrive on challenges and constantly set goals for myself, so I have something to strive towards. I am not comfortable with settling and I am always looking for an opportunity to do better and achieve greatness. I work efficiently both as an individual contributor as well as along with a team. I seek new challenges and try to think out-of-the-box while looking for creative solutions to a given problem. I am currently seeking a new opportunity to use my skills and experience to make a positive impact on a company's bottom line. I am an efficient and accurate interpreter with over four years of experience, fluent in English, Swahili and Somali with experience interpreting in the health care, education and finance. I have served as an interpreter for 2,000+ patients, maintained strict patient confidentiality by adhering to professional and employer ethical codes. I have also soothed distressed patients by speaking to them in their primary language and communicated medical updates from physicians to patients and their families.
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