R. K.

PMP-certified Senior Project Manager with 11+ years' success in leading strategic initiatives, driving modernization, and optimizing global operations through cross-functional leadership, vendor management, and data-driven process improvements.

Bengaluru, Karnataka, India

View resume

Skills

Project Management, Program Management, Vendor Management, Translation Management System (TMS), Localization Management, People Management, Team Leadership, Cross-functional Collaboration, Strategic Planning, Business Process Optimization, Stakeholder Communication, Client Relationship Management, Risk Mitigation, Process Improvement, Budgeting & Forecasting, Content Operations, Performance Metrics & Reporting, MS Excel (Pivot Tables, Dashboards), Jira & Confluence, CAT Tools (SDL Trados, RWS Trados), Automation & Modernization Strategy,
Content Quality Assurance, Data-Driven Decision Making, Agile & Scrum Methodologies, Operational Excellence, Change Management, Knowledge of Risk Dashboards & KPIs, Machine Translation Implementation, Cross-Regional Program Execution, Executive-Level Reporting

About

I am a Project Management Professional (PMP®) certified, highly accomplished in the technology sector, bringing a decade of specialized experience in Project and Program Management.

I have been instrumental in managing the localization of critical marketing initiatives, including the Dell Technologies Forums 2023 & 2024 and several significant marketing campaigns and launches. Additionally, I have overseen the localization of essential software products and documentation. The roles I have been assigned in the past decade have refined my ability to craft and execute effective strategies, leading to the optimization of processes and the enhancement of operational efficiency.

Key achievements include:
• Receiving one of the highest honors 'Game Changer Award' at Dell Technologies in 2020 and 2023, a testament to my ability to streamline localization and project management processes, thereby driving efficiency across the organization.
• Being honored with the 'Mitel Star' award in 2018 for enhancing localization and project management processes, resulting in more efficient operations at Mitel.
• Winning the 'Budding Star' award in 2017 for the development and delivery of the "Product Compatibility Matrix", a web application that significantly reduced support calls and enhanced customer experience with Mitel products.
• Appearing multiple times on the 'Wall of Fame' at SDL (now RWS) for exceptional customer and financial management of accounts.

In addition to my marketing expertise, I bring proficiency in a range of project management tools, including Jira, Confluence, SharePoint, MS Excel, Translation Management Systems, Smartsheet, and MS Project, Agile Methodologies.

Known for my strategic planning, presentation skills, and effective communication, I am adept at leading teams and managing projects to successful completion.