Skills
I have strong skills in medical interpretation (English & Haitian Creole), patient support, appointment scheduling, telehealth coordination, and electronic medical records (EMR) management. I am proficient in healthcare administration support, medical documentation, data entry, and maintaining confidentiality in compliance with HIPAA regulations. Additionally, I have experience with Microsoft Office (Word, Excel, Outlook, PowerPoint), Google Suite (Docs, Sheets, Calendar), and customer service. My strong interpersonal communication, active listening, problem-solving, adaptability, and teamwork allow me to assist patients and collaborate with healthcare professionals effectively. I am highly detail-oriented, and culturally competent, and can work efficiently in clinical and remote settings while managing multiple tasks. I am fluent in English and Haitian Creole, with basic proficiency in French.
About
I am a detail-oriented Creole Interpreter based in Salisbury, MD, with experience in healthcare support, patient assistance, and medical interpretation. Fluent in English and Haitian Creole, with basic proficiency in French, I excel in appointment scheduling, medical record management, telehealth coordination, and bilingual communication. I am currently pursuing an A.A.S in Radiologic Technology at Wor-Wic Community College (2025-2027) and previously graduated from James M. Bennett High School with a 3.8 GPA. My experience as a Haitian Creole Interpreter at Chesapeake Health Care (2023-2024) has allowed me to assist patients with scheduling, follow-ups, and telehealth coordination, provide bilingual interpretation, maintain accurate medical records, and coordinate referrals and patient inquiries. Additionally, as a volunteer at Tidal Health (2019-2020), I supported event organization and planning, maintained clean and operational facilities, and used strong interpersonal skills to assist and engage with staff and patients. Proficient in Microsoft Office (Word, Excel, Outlook) and well-versed in HIPAA compliance and confidentiality, I am highly adaptable and able to work both independently and collaboratively in clinical and remote settings.