Title: Sr. Program Manager

Duration: 12+ Months (Possible conversion)

Location: New York, NY 10166 (Hybrid)

Hours: M-F, 8:00AM-5:00 PM (Flexible)

Summary:

As a Program Sr. Manager/Director, you will manage a team responsible for facilitating medium to large, complex, cross-functional projects and programs and the associated team.

This role is specific to a critical transformation initiative for our digital marketing platform. We are seeking a Program Manager / Director to lead Project Arc, a highly visible, multiyear digital transformation program to modernize our global web ecosystem. This role will orchestrate the delivery of a new CMS/DXP powered website platform, beginning with the relaunch of xxxx, followed by the rolling revitalization of approximately 70 country websites across 40 languages.

This role requires a hands-on delivery driver who deeply understands digital platforms, modern web ecosystems, agile delivery, and global rollout complexity—paired with the strategic judgment to guide decisions at enterprise scale.

Key Responsibilities | What you'll do:

Program & Delivery Leadership

Own the end-to-end execution of Project Arc, including scope, roadmap, milestones, dependencies, risks, and success metrics.
Establish and maintain a clear program operating rhythm, including agile cadences, dependency management, and cross-workstream coordination.
Lead delivery of the cbre.com relaunch, and a phased, rolling migration of country websites over the subsequent year.
Proactively identify risks and resolve issues related to global delivery, platform migration, SEO continuity, performance, and change adoption.

Cross Functional Orchestration

Orchestrate collaboration across Digital Marketing, Technology, Agency Partners, Content, Product Marketing, Legal, Compliance, and Regional Teams.
Serve as the central execution partner between internal stakeholders and the external agencies, ensuring delivery quality, accountability, and momentum.
Balance enterprise standards with local market needs to enable scalable yet flexible global rollout.

Platform, Data & Analytics Enablement

Drive program management for the rollout of a new CMS/DXP, ensuring alignment with long-term digital experience, scalability, and governance goals.
Lead efforts to revamp data connectivity and analytics, ensuring improved insight, measurement, and performance optimization across the web ecosystem.
Oversee content migration, SEO preservation, site performance optimization, and data continuity throughout the transformation.

Executive Communication & Governance

Prepare and deliver quarterly executive level readouts, synthesizing progress, risks, decisions, and outcomes for senior leadership.
Establish strong program governance, decision frameworks, and escalation paths.
Track and report on KPIs tied to delivery health, digital performance, and business impact.

Qualifications & Experience | What you'll need:

Required

15+ years of experience leading large scale digital, technology, or platform transformation programs, ideally in global enterprise environments.
Proven experience delivering complex website ecosystems, including CMS/DXP implementations and large-scale content migrations.
Deep understanding of digital marketing, web platforms, analytics, SEO, performance optimization, and modern mar tech ecosystems.
Strong experience working within agile or hybrid delivery models.
Demonstrated ability to manage external agencies and system integrators during execution.
Excellent executive communication and stakeholder management skills.

Preferred

Experience in B2B, professional services, or global enterprise organizations.
Familiarity with operating across multiple regions, languages, and localization requirements.
Experience supporting data modernization and analytics enablement as part of a web transformation.
Program or agile certification (PMP, SAFe, PgMP, etc.) a plus.

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