Key Responsibilities

Drive Global Product Evolution

Lead the localization and adaptation of ShareCRM products for North American and international markets.
Identify gaps between existing product capabilities and the needs of global customers.
Ensure our CRM platform aligns with international user expectations, workflows, and compliance requirements.

Define and Launch New Product Capabilities

Translate customer and market insights into new product features and capabilities.
Own product discovery, prioritization, and delivery in collaboration with engineering and design teams.
Guide features from concept to launch and continuous improvement.

Shape AI-Powered Product Experiences

Identify high-impact opportunities for AI within the ShareCRM platform.
Partner with engineering and data teams to introduce new AI-driven capabilities.
Continuously refine existing AI features based on customer feedback and real-world usage.

Develop Industry Solutions

Research and define CRM solutions tailored to key vertical industries.
Work with partners and solution teams to develop scalable industry templates and best practices.

Inform Product Strategy

Monitor global CRM and SaaS trends to identify opportunities for innovation.
Provide strategic recommendations to guide the evolution of ShareCRM’s global product roadmap.

Qualifications

5+ years of product management experience in the CRM industry.
Experience working with cross-functional teams including engineering, sales, and design.
Experience with AI-powered products or AI-enabled workflows is a strong plus.
Ability to work effectively in globally distributed teams.
Flexible and willing to adjust working hours based on team or customer locations.
Entrepreneurial mindset with strong ownership and a can-do attitude.
Fluency in Chinese (Mandarin) is a plus but not required.

What We Offer

Competitive salary and benefits with strong career growth opportunities.
Comprehensive Benefits package, including health, dental, and vision coverage.
401(k) retirement plan with company matching.
A highly visible role with direct influence on ShareCRM’s global product strategy, reporting directly to the CTO responsible for product and international business.
Strong career growth opportunities in a fast-growing global SaaS company.

ShareCRM

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