Summary
At Apple, we don't just build products-we create a sense of wonder that revolutionizes entire industries. Apple Services supports the App Store, Apple Music, Fitness+, TV+, and other lines of business to deliver a top-tier user experience to customers worldwide. The localization teams bring local relevance to Apple's global services through best-in-class localization support.
We are looking for an open minded, innovative and tech-savvy individual to support the Apple Services Localization team. This role will be primarily focused on localization quality assurance while working closely with Localization Producer to ensure the integrated execution of localization projects. Linguistic, technical, and interpersonal skills are key to successfully leading our QA efforts across 50+ languages simultaneously.
Description
Plan and manage end-to-end localization projects to ensure the timely delivery of features and editorial content with the highest quality, while adhering to stringent security and confidentiality requirements.
Lead all aspects of QA task prioritization and create detailed localization requirement documents, such as mapping docs and test plans.
Collaborate across localization teams to build and maintain glossaries and reference materials to ensure consistency across Apple's ecosystem (software, marketing, support, etc.).
Partner with cross-functional teams across multiple time zones to define the best localization strategies for both new and existing brands.
Contribute to project kick-offs and quality analysis meetings.
Track, address, and raise issues while proactively managing risks and effectively communicating status updates throughout development cycles.
Act as the primary point of escalation for queries from translators, testers, and localization peers, providing ongoing localization QA support and feedback.
Identify gaps or inefficiencies in tools and processes to drive continuous improvements.
Implement and foster globalization, internationalization, and localization best practices.
Work closely with the Localization Producer to ensure localization workflows integrate both project planning and quality validation.
Support project management when needed, assisting in coordinating resources, tracking localization achievements, and ensuring QA efforts align with broader project goals.
