Over-the-Phone Interpreters (Spanish & Other Languages) — Remote (U.S.–Only)
Company: Integral Technical Group, LLC (ITG)
Client: Supporting DHS/USCIS RAIO and other DHS components
Engagement: Freelance | Hourly | Remote (within the United States)
About Integral Technical Group (ITG)
Integral Technical Group, LLC (ITG) is a trusted partner to government agencies and private-sector clients for translation, interpretation, and language-instruction services. Headquartered in Atlanta, GA, ITG leverages a global network of native-speaker professionals and rigorous translate–edit–proofread–review workflows that reflect industry standards and are certified ISO 17100, 9001, and 27000. We emphasize quality, confidentiality, and speed—delivering turnaround times reportedly 50–70% faster than typical industry benchmarks. ITG supports complex and sensitive environments (including legal, medical, and government domains) through flexible remote staffing and on-demand language capabilities that advance mission outcomes and equitable access to services. ITG was recently re-certified by the U.S. Small Business Administration (SBA) 8(a) certification program.
Mission & Role Summary
Join ITG’s nationwide network of professional interpreters supporting time-sensitive federal missions that depend on precise, impartial communication. We are expanding our roster of qualified Over-the-Phone Interpreters (OPI) to provide accurate, confidential, real-time interpreting for DHS/USCIS RAIO and other DHS components. The immediate priority is Spanish interpreters; additional opportunities exist in other languages.
Key Responsibilities
- Deliver professional over-the-phone interpretation for legal, medical, and government assignments.
- Ensure fidelity of meaning, neutrality, and strict confidentiality on every call.
- Follow DHS and ITG standards for ethics, professionalism, data protection, and quality.
- Document required call details promptly and follow assignment-specific protocols.
Minimum Qualifications
- U.S. Citizen/Lawful Permanent Resident (Green Card holder) with a continuous residence in the United States for the past three (3) years.
- Advanced proficiency in English and one target language (Spanish prioritized; other languages welcome).
- 3–5 years of professional interpreting experience (legal or medical preferred).
- Ability to obtain and/or maintain DHS suitability/clearance.
- Demonstrated reliability, professional phone etiquette, and commitment to confidentiality.
Preferred Qualifications
- Prior DHS or other U.S. government interpreting experience.
- Familiarity with federal security, privacy, and compliance protocols.
Work Environment & Scheduling
- Quiet, secure, and distraction-free workspace.
- Reliable high-speed internet and phone connectivity (landline or mobile).
- Flexible scheduling aligned to project needs and coverage windows.
Compensation
- Spanish: $20–$25/hour
- Senior (active DHS clearance): $30/hour
- Other languages: $35/hour
- Senior (active DHS clearance): $40/hour
How to Apply
Submit your résumé/CV via this link https://form.jotform.com/243286847275166and include:
- language pair(s) 2) list of clearances/certifications 3) current availability.
ITG is an Equal Opportunity Employer. Engagements may be contingent on background screening and government suitability requirements.