The Junior Billing Analyst will be assisting the billing team with day-to-day billing activities. This will include compiling billing source data, generating, and distributing invoices. You are expected to have basic knowledge of associated regulations and internal financial controls to complete these activities.
You will report directly to the Billing Team Lead and work closely with the billing team to ensure accurate and timely delivery of billing activities.
Key Responsibilities
- Support billing activities
- Assist with processing billing documents and generating customer invoices
- Assist with distributing invoices in a timely manner
- Assist in preparing report on billing activity with clear and reliable data
- Assist in dealing with customer queries
- Raise any issues or queries requiring judgement and expertise with other team members
- Support team on any other ad hoc requests
- Ensure billing team compliance
- Perform prescribed billing activities within defined billing policies and ensure all billing documents and invoices adhere to them
- Ensure billing activities prior to and during period end close are compliant with the fiscal close calendar, ensuring adequate time for collaboration with various teams impacted
- Ensure all O2C controls are adhered to and documented appropriately
- Apply knowledge to accurately record all billing activities and maintain supporting documentation
- Collaborate with others
- Establish relationships and credibility with billing team as well as other cross-functional teams
- Collaborate with other Shared Service Centre (SSC) process delivery teams to exchange information, as required, and support process improvement where dependencies may exist
Skills & Experience
- Strong English language skills
- Working MS Excel skills with a proven aptitude to interpret customer and financial data
- Basic understanding and enforcement of finance business processes, billing policies, and statutory accounting principles to ensure compliant SSC operations
- Basic knowledge of core finance and specifically billing systems, ERP and related specialty functional systems, frameworks, and functionality
- Basic understanding of accounting principles, procedures, and methods e.g., accrual, obligation, and cost methods
- Ability to work in a fast-moving environment with a proactive approach, accustomed to working towards tight deadlines whilst maintaining quality of work
Beneficial to have:
- Conversant in other languages beside English
- Bachelor’s degree in Finance, Accounting, Economics, or other business-related discipline
