Benefits:- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
Staff Sign Language Interpreter & Administrative Coordinator
Do you still want to interpret, but also have a consistent salary? Do you want to be able to offer your expertise and opinions that impact the quality of services? Do you care about making it easy for the Deaf to access services? Do you want to be a part of a small team who is fun and who cares about you? If you said HECK YES, join our team!
We are a woman-owned sign language/accessibility company looking for a multi-tasking, dynamic energetic human to join our team! The ideal candidate is detail-oriented, enjoys a vibrant work environment, is FUN, and possesses a heart-centered approach to achieving goals. An individual who aspires to advance professionally within our team of exceptional individuals through a commitment to long-term employment.
Qualifications
- Certifications:
- Interpreter certification at the BEI 4/5 or RID [REQUIRED]
- Licensure, where required
- Education and Experience:
- Bachelors degree (Preferred)
- Proven working experience in scheduling of sign language interpreting services (Preferred)
- Sign language interpreter with 3+ years experience (Preferred)
- Skills:
- Solid organizational skills, including attention to detail and multitasking abilities
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Working knowledge of Microsoft Office
- Tech savvy and high ability to problem solve
- Ability to meet and exceed deadlines
Personal Attributes
- Ability to manage multiple priorities under pressure
- Strong problem-solving skills
- High level of personal and professional integrity
- Ability to work independently and as part of a team
- Strong analytical and critical thinking abilities
- Self-directed, motivated, and solutions-focused
As a Staff Interpreter, you will also work as an Administrative Coordinator. As an administrative coordinator you will support our scheduling team through various tasks such as inputting data into software, answering emails, responding to text messages, and offering your expert knowledge to design the most optimal interpreting experiences.
Responsibilities Summary
- Scheduling and Interpreting Accessibility Services:
- Coordinate and schedule services with contractors/providers via text, email, phone, or otherwise for scheduling
- Ensure that all projects are delivered on time, within scope, and within budget
- Customer retention
- Participate in standby support services after hours (non-ER call management)
- Interpret as needed (remotely, onsite, post-production)
- Answering technical questions in connection with our specs
- Contractor Recruitment & Retainment:
- Interview and Recruit contractors (ie: interpreters, captioners)
- Ensure onboarding of all contractors is complete and accurate
- Contractor retention
- Administrative:
- Support website, company newsletter, and other marketing materials for sales and recruiting
- Generate and follow Standard Operating Procedures (SOP) and Specification Sheets for all tasks
- Other duties as assigned
- Interpreting and Creative Projects:
- Onsite, remote, and post-production interpreting (hours vary and you may not have any interpreting for weeks at a time or you may have several hours)
- Captioning, audio descriptions (training provided)
- Planning or presenting workshops
- Other creative projects as assigned
Working Conditions (Hybrid- Remote/Onsite)
- Ability to travel onsite when needed
- Ability to work remotely and have a private office
- High speed internet that can withhold customer requirements for remote interpreting and remote administrative work
- Located in the St. Louis Metro and Surrounding Areas [REQUIRED]
- Hours are typically during business hours, but evening and weekends might be required to meet the needs of clients
- Long term employment
The attached job posting is a summary of the full job description. A full job description will be provided at the time of an offer. Salary range does not include total compensation with benefits. This position has an opportunity
for advancement. Higher salary ranges are determined by level of experience performing these tasks.
EEOC Statement We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Applicants must reside in the United States and must be authorized to work
Flexible work from home options available.
