Globalization Technical Project Manager

21Tech • Contract • Remote (United States) • $66 / hour • 2w ago

Our client, a global financial service and digital payments company, is seeking an enthusiastic Globalization Technical Project Manager to enhance our client’s dynamic team and contribute to the global distribution of the client's products!

As a technical project manager, you will collaborate with a diverse group of professionals, including globalization engineers, localization project managers, localization quality program managers, localization operations managers, technology and language service providers, as well as product and source system engineers. Your role is crucial in ensuring that the globalization tools effectively support the client's ongoing international growth.

This position is a remote 12-month contract. You must be able to work in the US and have no H1B Visa status. The hourly rate is $66.21, W2 + paid holidays through Talent Table. NO C2C.

Responsibilities:

Manage Phrase TMS and Orchestrator to enhance localization processes, including user management, system configurations, and troubleshooting in collaboration with the Phrase team.
Serve as the administrator, product manager, project manager, and user-acceptance tester for our proprietary TMS, addressing critical user issues and partnering with globalization engineers for bug fixes and feature enhancements.
Collaborate with multidisciplinary teams to assess and implement the integration of third-party tools with existing localization tools to increase process efficiency.
Utilize JIRA and other project management tools to define, implement, and oversee project requirements, workflows, plans, timelines, and risk mitigation strategies.
Develop and maintain system and user documentation to ensure clarity and accessibility for all users.
Build and maintain relationships with cross-functional teams and stakeholders (Globalization subteams, Product, Engineering, Marketing, Customer Success) to promote localization best practices and advocate for technical improvements in the localization process.
100 % remote.

Skills:

2 years of experience in administering translation management system and troubleshooting, with a preference for Phrase TMS (formerly Memsource) - Must Have.
2 years of experience in automating end-to-end continuous localization processes including API-based system integrations between source systems and TMS - Must Have.
Skilled in collaborating with engineering teams to maintain solutions or products - Must Have.
Capable of extracting unique user requirements and prioritizing key deliverables - Must Have
Basic knowledge or experience on implementing Machine Translation (MT) or AI-enabled tools to improve localization operations.
Proven track record of delivering technical programs from inception to completion.
Demonstrates excellent written and verbal communication skills, adept at conveying technical subject matter to non-technical stakeholders.
Experienced in establishing partnerships and driving workflow improvements across multiple teams.
Quick to learn new systems and enthusiastic about technical work.
An excellent team player in fast-paced and diverse work environments with evolving priorities.
Proactive, self-driven, and exceptionally detail-oriented.
Proficient in writing technical documentation.
Candidates must have the 4 must-have skills mentioned above.
Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.

Even better:

Experience with Agile/Scrum methodology for software development.
Knowledge of localization quality management program process and tools (distinct from localization QA testing).
Multilingual capabilities beyond English.