The People Services Data administrator provides administrative support for in-country People Services managers in multiple RWS sites around the globe. This role executes routine administrative tasks within the company’s HR system, in line with the agreed company processes and standard for such data.
About RWS HR
Our business is nothing without our people. As part of our global Human Resources team, you will be supporting over 8,000 people, across 100 legal entities in 43 different countries. We have a vibrant and nurturing culture where everyone can learn, grow, and thrive. We also love ideas and exploring new ways of doing things, united by our love of language.
Key Responsibilities
- Executes and administers end-to-end People services in accordance with global processes, and agreed local variations, for a country or region, ensuring data accuracy, professionalism, and timelines.
- Responsible for timely data input, maintenance, and accuracy within the HR systems.
- Conducts regular audits to ensure data integrity across various systems, taking appropriate remediation actions.
- Produces required documents and maintain digital personnel files in line with applicable data processing policies and regulations.
- Delivers in line with agreed Service Level Agreements (SLAs), policies, processes, and standards.
- Works with other HR team members to maintain consistency of policies, practices, and processes.
- Works with other stakeholders to continually improve end-to-end HR services and operational services including driving adoption of self-service at country level.
- Prepares data extracts and other information for payroll team to process as needed.
- Carries out other tasks as required to support People Services team.
- Escalates issues to People Services Country Manager in a timely manner.
Skills & Experience
- Proven work experience entering, maintaining, and processing accurate data within a business IT application is required.
- Demonstrated expertise in preparing high-volume data extracts.
- Experience using HR software, such as Microsoft Dynamics 365 HR Solution, is preferred.
- Proficient using Microsoft Office.
- Proven experience collaborating with stakeholders and clients located in North America is required.
- Proficient in conducting and evaluating background checks
- Experience prioritizing high volume workload.
- Strong email and in-person communication skills.
- Able to handle sensitive and confidential information carefully, with discretion.
- Able to work proactively, both collaboratively and independently.
- Demonstrates high caliber time-management and organizational skills.
- Takes ownership of assigned tasks and sees them through to completion.
- A college degree is preferred.
