AI Coordinator coordinates technical and quality assurance aspects of data service delivery. They operate within all tooling platforms required to deliver the services and coordinate third party vendors (raters) to ensure high quality and on-time delivery.
About Enterprise Internationalization Group (EIG)
The Enterprise Internationalization Group (EIG) enables customers to reach their markets in any language and scale. We provide a wealth of services including localization, data services, testing, video, consulting and much more.
Our global team of localization and technical experts work closely with customers building lasting partnerships that help make their products and services reach and resonate with their end users.
It is a fast-paced and exciting business with many opportunities to work on state-of-the-art products and services for some of the world’s most innovative businesses.
Key Responsibilities
Coordinate the delivery of Data Services projects (data annotation, data validation, data collection)
Communicate with Vendor Management department and requesting a pool of raters and with Quality department on creating/editing specific guidelines
Active written communication with all the vendors (raters) and coordination of the assigned tasks. Following up with inactive or unresponsive vendors. Coordination of external Quality Assurance
Status monitoring across all assigned tasks and troubleshooting any issues
Internal reporting about project status, possible issues, exceptions etc - we use Excel for reporting
Create data views, data export and manipulate with large amount of data - mostly in Excel
Get an opportunity to participate in implementing new tools and processes, their testing and evaluation to ensure the most effective production
Skills & Experience
- Very good verbal and written English proficiency - you would be working in English speaking environment
- Some previous experience with coordinating projects or tasks management
- Attention to detail, ability to improvise, solve problems and work independently
- Knowledge of Windows and Microsoft Office
- Team spirit—you will be part of a team that helps each other
- At least a basic knowledge of HTML/XML, SQL, and/or any programming language an advantage, but not a must.
