About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
【Key Responsibilities】
- Have end-to-end ownership of new hotel acquisitions and existing hotel account management within your designated market. Actively identify high-potential prospect partners & grow the revenue of the existing portfolio in this region.
- Educate accommodation providers on the many unique features that the trip.com platform offers. Quickly and effectively identify the correct platform product for each of your accounts to maximize their revenue.
- Take a customer-centric approach to everything you do. Ensure hotels content, rates, availability, and products offer the best value to Trip.com customers
- Keep your properties up to date on the campaigns offered by the trip.com platform and ensure strong coverage of deals across your account portfolio
- Responsible for the assigned market, and conducting the data research and analysis (market, product, competitor, price, supplier, etc.)
- Provide market insights to the global headquarters to optimize the product design and sales directions for the success of global product localization.
- Other assigned tasks based on business need
【Qualifications】
- Fluent in Japanese, Business proficiency in English.
- A minimum of 3 years of working experience in hospitality, revenue/yield management, or e-commerce
- An existing network with Tourism Boards, airlines, affiliate partners, and travel influencers would be preferred
- Detail-oriented, execution-focused, and fast learning capability
- Able to work independently with minimal supervision, having complete ownership of your designated region
- Dynamic, positive, and a good team player
- Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
- Relevant exposure in the OTA environment will have an added advantage
- Japanese driver's license, Willing to travel.
【Behavioral Requirements】
- A desire to learn new things and improve yourself
- Integrity is fundamentally important to you
- You want to make a travel experience better for everyone
- A natural relationship builder and influencer to industry leaders
- You are naturally inspiring
- Strategic thinking & an ability to connect the dots between suppliers and end-user customers
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What’s more?
* Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
* Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
* We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
* We encourage flexible work arrangement
* Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
